In the event of a problem with your transaction, please provide us with an email address and a phone number that we can use to contact you.

ATTENTION: Online payments initiated after 3:00 p.m. Central Time Monday through Friday (except for Federal holidays) will post to your account the next business day. When the payment posts, the transaction date will be applied as the payment date. Instructions on how to receive same-day credit for your Home Equity Line payment are located on the back of your statement. Cash Reserve, Flex Loan payments or payoffs may not be made using this payment method. Refer to your statement for payment instructions on these types of loans or call INB at 217-747-8633 or email