If you need a new debit card quickly, stop by any INB branch. We can issue a new card in 5 to 10 minutes. If you want to let us know in advance that you’ll be in, send a note through the INB app or chat tool inside of digital banking. Or you can email using the form on our website or call 877-771-2316. Or just stop in. You do not need to make an appointment.
- Replacement cards are printed within two minutes. If you need an entirely new card number and depending on whether or not you call ahead, there could be an additional five minutes to get the new card on the system prior to printing it.
- When you come to the branch for a new card or to pick up a new card, you will need valid identification.
- The replacement card fee is $10.
- Your card will be activated when you get it. You can change your PIN in the INB app or at any INB ATM.
INB debit card customers are never far from an ATM thanks to the MoneyPass network. MoneyPass’s 37,000 plus ATMs are easy to find at moneypass.com or by using the MoneyPass app.
Wherever you live, work or travel, the MoneyPass ATM network gives you more convenient choices for accessing your accounts – and all for free! Just look for the MoneyPass logo on an ATM and use your INB debit card.
Set Up Mobile Payments
When you want to make quick payments or carry around less stuff, there’s nothing like using your phone to make mobile payments which will process on your debit card. Here's how.
Get Alerts When Your Card is Used
To assure you’re the only one using your debit card, get a text or email alert every time your card is used. You can also get an alert if your card is declined. Then if it’s NOT you using the card, let us know so we can stop additional transactions right away. Here's how.
Contactless Debit Card
How to use a contactless debit card.