Have concerns about your appraisal?

You can request a review of your appraisal during the application process. These documents explain.

Reconsideration of Value (ROV) Disclosure

Reconsideration of Value (ROV) Request Form 

Need to Crunch Numbers?

Use our financial calculators.

Protect Your Investment

Protect your family from losing their home in the event of your death. Learn more.

Why You Need an Escrow Account

Escrow helps you avoid any surprises by setting aside funds for annual payments like taxes and insurance. Learn how escrow accounts work.

The Importance of Escrow Analysis

Each year, you’ll receive an analysis of your escrow account. You’ll see exactly what money is being set aside for home-related expenses and how the money is being spent. It also gives you a heads up as to if your escrow payments may increase due to increasing costs for things like property tax payments or homeowners insurance. Click here to understand your annual escrow analysis statement. 

Longtime Homeowner?

Use the equity in your home to make home improvements and more with a Second Mortgage/Home Equity Loan/HELOC.

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Refinancing

Should you consider refinancing your home? Our calculators will help you make the right decision.  Or call your INB lender who is always open to helping you make that big decision.

Need Help with Your Mortgage payment?

If you are struggling with your mortgage payment, we may be able to help.  Please contact us at 1-877-771-2316 or get started with the links below.

Request for Information or Error Resolution

You may submit a written request for information or error resolution on your loan account at any of our branch locations or by mailing your request to:

INB, N.A.
Attn: Loan Servicing
322 E. Capitol Ave.
Springfield, IL 62701

We will notify you of receipt of your qualified request within 5 business days. We may ask you for additional information, if needed, to review your request. We will investigate and notify you within 30 business days of receipt of the initial request.