Protect Yourself from Fraud and Scams with INB
Stay informed and act quickly. INB is here to help safeguard your personal and business accounts.
Report Fraud Now - Call INB
What to Do If You Suspect Fraud
If something does not seem right, trust your instincts. Taking immediate action can help minimize potential losses.
Contact INB as soon as possible so we can review your account, help secure your information, and guide you through the following steps:
Contact INB Immediately
Your first step is to contact INB at 217-747-5500.
Our team can review your account activity, place protections on your accounts, and help prevent further unauthorized transactions.
Secure Your Accounts
After contacting INB, take steps to protect your access:
- Change your online banking password
- Update passwords for email and other financial accounts
- Enable multi-factor authentication if not already active
- Log out of all active sessions on your devices
Helpful Resources:
Review Your Account Activity
Carefully check your accounts for any unusual or unauthorized activity:
If you find anything suspicious, report it to INB right away.
Place Fraud Alerts or Credit Freezes
If your personal information may have been compromised:
- Place a fraud alert with a credit bureau
- Consider freezing your credit to prevent new accounts from being opened
Helpful Resource:
Freeze Your Credit to Protect Yourself from Fraud
External Resources:
Report Identity Theft
If you believe your identity has been stolen, file a report with the Federal Trade Commission.
Start here: identitytheft.gov
This resource will help you create a recovery plan and official documentation.
Monitor and Follow-up
Fraud can evolve over time, so ongoing vigilance is important:
- Continue monitoring your accounts regularly
- Watch for unexpected emails, calls, or texts
- Follow any additional guidance provided by INB
If You Are a Business Customer
Businesses are increasingly targeted through invoice fraud, email compromise, and payment diversion schemes. INB offers guidance to help you implement internal controls, verify payment requests, and protect your organization.
In addition to contacting INB, continue with the below:
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- Verify any recent payment or wire requests
- Notify your internal finance or accounting team
- Review user access and permissions
- Confirm vendor payment instructions directly with known contacts
Helpful Fraud and Security Reminders
How to Protect Yourself from Fraud
Taking a few proactive steps can help reduce your risk and protect your financial information.
- Never share your online banking credentials or secure access codes
- Be cautious of unexpected emails, texts, or phone calls asking for personal information
- Avoid clicking on unfamiliar links or downloading unknown attachments
- Use secure websites when entering sensitive information
- Regularly monitor your accounts and credit reports
- Avoid using public Wi-Fi when accessing financial accounts
INB will never contact you to request your password, one-time passcodes, or full account details.
Common Fraud and Scam Types
Understanding how fraud works is one of the best ways to protect yourself.
- Phishing Scams: Fraudulent emails or messages designed to trick you into providing personal or financial information.
- Text Message Scams: Messages that appear urgent or request immediate action, often including suspicious links.
- Phone Scams: Callers impersonating banks, government agencies, or businesses to gain access to your information.
- Identity Theft: The use of your personal information to open accounts, make purchases, or commit fraud.
- Business Email Compromise (BEC): Scammers impersonate executives or vendors to request payments or sensitive information.
Security Tools and Best Practices
INB uses multiple layers of security to help protect your accounts. You can strengthen your protection by:
- Enabling multi-factor authentication
- Keeping your devices and apps up to date
- Using trusted networks when accessing financial accounts
- Installing security updates on your devices
These steps help reduce exposure to malware, unauthorized access, and fraud attempts.
Common Fraud FAQs
What should I do if I think I have been scammed?
Contact INB immediately, monitor your accounts for unusual activity, and avoid further communication with the suspected scammer.
Will INB ever ask for my password or secure code?
No. INB will never ask for your login credentials, one-time passcodes, or full account details via email, phone, or text.
How can I tell if an email is a phishing attempt?
Be cautious of unexpected messages, urgent requests, unfamiliar senders, and links that do not match legitimate websites.
What is business email compromise (BEC)?
This scam involves criminals impersonating executives or vendors to trick employees into sending money or sensitive information.
Stay One Step Ahead of Fraud
Scammers continue to evolve their tactics to target individuals and businesses. Understanding how these schemes work is one of the most effective ways to protect yourself.
From phishing emails to business payment fraud, awareness is your first line of defense.
Report Fraud Now - Call INB
Helpful Links: