Working with Bill was great! Super kind, and explains any questions. Was able to put in the extra effort to help us move UP our closing date. Thank you, Bill!

Bill Townsend was initially recommended to us by a friend. He was outstanding from start to finish during the search and purchase of our new home. He took the time to explain each step of the loan process in clear, simple terms. Anytime we had a question—day or night—he was quick to respond with helpful, honest answers. We always felt like a priority, never just another file. He collaborated seamlessly with our realtor and made the entire process feel smooth and stress-free. He personally attended our closing which was in the St Louis area and we were able to close without any surprises. We couldn't have asked for a better loan officer and would recommend Bill without hesitation.

I had an amazing experience working with Bill to buy my first home! He was incredibly helpful, knowledgeable, and explained everything in a way that was easy to understand. He was almost always available to talk whenever I had questions and stayed on top of every detail throughout the process. I couldn’t have asked for a better person to guide me through such a big milestone! Highly recommend.

As a first time homebuyer, I had a lot of questions. I appreciated Bill taking the time to sit down with me and walk through everything. He was so patient, answered all of my questions and made everything easy to understand! I would definitely recommend Bill to anybody looking for help with buying a home.

I have worked with Bill twice in the last 3 years - the first being my first time purchasing a home when I lived out of state and the second being just last month. Here’s what I can promise you about Bill - he is honest, supportive, helpful, thorough and very communicative. Buying a home can be scary, I appreciated Bill checking in with me often, asking me questions about my comfort level with monthly spend and ensuring I was in a good spot with what my mortgage was going to look like - whether that was over the phone, in person, or in text/email. I have always felt very supported with Bill.

Bill Townsend at INB was very helpful during my first time mortgage process. He was very professional and explained the process and broke down the details. He also answered any and all of my questions and concerns. He was on top of things and made sure everything was in order to move the process forward. I would highly recommend Bill Townsend to anyone in need of a mortgage loan officer.

I just bought a new home and Bill was amazing to work with for the mortgage process! I’ve owned a few different homes before and I’ve never had such an easy experience buying a home. Bill is very kind and easy to work with. He made the whole process very pleasant. He answered all of my questions promptly and throughly and kept me up to date every step of the way.

Bill assisted me with buying my first home. He was extremely knowledgeable with the paperwork and listened to every concern that I had. If you land Bill as your loan officer, you're in good hands. Thank you for your professionalism, Bill!