You Can Change Your PIN Anytime

You can now change your PIN (Personal Identification Number) at any time using your digital banking service.

How to do it.

To make the change, open your INB account on your smart phone, tablet or PC. Once you’ve logged in, choose “Manage Cards” from the main menu.  If your debit card is tied to your account, you’ll see the first four digits of your card number.  Simply tap the number. If you don’t see your card displayed, follow the directions on the screen to “Submit a Form.” Once we receive the form, we’ll add the account for you.  For more detailed instructions, you’ll find a short video titled “Tie debit cards to online account” on our website.

You’ll then see a number of options including “Security>Change PIN.” Tap this section.

Next, type in your new 4-digit PIN. Confirm the change by typing the same number in the “Re-Enter” box.

Finally, hit “Change PIN.”

What Next?

As an added level of security, you’ll be asked to enter a code to verify the change. You choose how to get the code:  via text or email.

Almost immediately, you should see the code come through on your phone as a text message or via email. Copy that number from your message, and paste it into the “passcode” box on your screen.

That’s it!

Really. You can change your PIN as often as you’d like following these steps.  If you need help, call our Customer Care team at 1-877-771-2316.