In Brief:

Why a full banking relationship matters to businesses:

  • Lending, deposits, and treasury work together to improve cash flow, efficiency, and long-term planning
  • Direct access to local decision-makers means quicker answers and custom solutions
  • A trusted, coordinated team understands your business and helps you minimize challenges and plan for growth

 Chris Theonnes

Securing financing is an exciting milestone for a business.

But once the loan closes, business owners are often left to figure out cash flow, payments, risk, and growth strategy on their own.

That’s where a full banking relationship makes the difference.

So what do businesses gain from working with INB as a complete financial partner, not just a lender?

“That is a great question — and one I hear often,” says Cami Gibertini, SVP, Business Solutions for INB Tampa.

“A standalone loan can absolutely meet a short-term loan need.  But a full banking relationship with INB is really about creating long-term value, efficiency, and flexibility for a business,” she says.

More than capital: lending + deposits + treasury = a connected financial strategy

A loan provides needed capital. But that’s only one piece of the financial picture. 

A complete relationship brings together lending, deposits, and treasury services to create a more connected, strategic approach.

“A full relationship gives businesses more than capital; it gives them a partner,” says Katie Hahn, SVP, Business Solutions for INB Springfield. “By combining lending and treasury, we help improve cash flow, increase efficiency, and reduce risk.”

As a community bank, INB knows firsthand about the real-world needs of a business — from commercial loans to local decision-making. 

Having INB as a complete banking partner helps businesses move to the next level of success. We equip business with all of the resources and products you need to simplify complex processes, cash flow and employee payroll, and keep your financial data safe online.

Treasury is a strategic advantage

INB’s treasury services (also known as Business Solutions) focus on the areas that matter most to business performance:

  • Cash flow visibility and management
  • Fraud prevention and security tools
  • Payment and receivables efficiency

Together, these capabilities support both daily operations and long-term strategy.

“Lending provides the capital; treasury makes sure it’s managed efficiently. Together, they give clients better visibility, stronger control, and more tailored solutions,” Katie says.

Holistic planning for your business

A full banking relationship enables more comprehensive financial planning, including balance sheet strategy and long-term growth goals.  Decisions made on the deposit side don’t happen in a vacuum; they directly impact lending capacity, liquidity, and overall financial health.

When INB partners holistically with business clients, we’re able to:

  • Understand the full financial picture – not just a single loan transaction, but also cash flow, future growth plans, and risk profile
  • Deliver more strategic advice and help our clients make informed decisions as business evolves
  • Simplify operations by integrating treasury, payments, and credit

“Ultimately, I would say that it’s the difference between being transactional vs. relational to create a banking partnership,” Cami says. “Our goal at INB is to help our business clients grow, not just fund a moment in time.” 

Local decision-making means more flexibility

As a community bank, INB offers something many larger institutions can’t: local decision-makers.

“We have direct access to local decision-makers — our executive leadership team — which means faster answers, more flexibility, and solutions built around each client, not a one-size-fits-all approach,” Katie explains.

This leads not only to faster decisions, but also to stronger relationships that allow for more customized structures and better alignment across products, including pricing and terms.

Coordinated teammates who know your business

Fast response time doesn’t only happen during decisions. Responsiveness is an ongoing advantage with a full banking relationship.

“Because we already know their business, we can act quickly when opportunities or challenges arise,” Cami points out.

Instead of juggling multiple service providers from different companies or waiting for a single person to return from vacation, combining your lending and treasury at INB gives you a coordinated team working together on your business. Having strong relationships with both gives you multiple points of contact, says Nick Horton, VP, Commercial Lending for INB Springfield.

“As a lender, I can speak at a 35,000-foot view about different treasury products or services that INB offers, I don’t have the knowledge to confidently explain a lot of it to clients — that’s where the treasury sales or treasury management team is invaluable and complementary to me as a lender,” he says.

Aligning your lending and treasury from the start leads to increased efficiency and better outcomes as your business grows.

“Having that strong relationship with both provides the client with knowledgeable consultants to provide their expertise on both sides of the business: capital access (lending) and capital management (treasury),” Nick shares.

The right banking partner helps you build your business. Connect with INB to learn how a full banking relationship can support your business today — and position you for what’s ahead.