Greetings, humans! You might know me as that high-tech machine hanging out at your favorite branch… always ready to help with deposits, withdrawals, and a smile (okay, a digital one).
That’s right, I’m the trusty INB Interactive Teller Machine, at your service. And I promise, I can make banking faster and easier for you – so don’t be intimidated by my new technology!
That said, I do have a few preferences. If we’re going to be banking buddies, here’s how you can help keep things running smoothly from your end…
DO: Feed Me Neatly
Think of your cash like you’re handing me a fancy invitation. I love bills that are flat, crisp and unfolded. Crumpled or torn money? Eh, not so much. I might spit it back out, or even get confused. Just give those bills a quick pat-down before inserting them, and we’re golden!
DON’T: No Bundles Please
I’m sorry to say that strapped or bundled cash totally throws me off my game. I need bills to be loose and ready to roll solo. So don’t forget to unwrap that bundle and let each bill breathe a little.
DO: Watch My Screen
I’m not just a pretty face! My screen is full of helpful instructions to guide you through every step. I promise I’m not trying to be bossy – I just want to help walk you through everything helpfully.
DON’T: Rush Me
I know your day is packed, but trust me – a few extra seconds of prep can save you from a whole lot of headaches. Make sure your checks aren’t dog-eared, your cash is clean and your info is accurate before you hit that “submit” button.
DO: Tap for Help
I need to admit a little secret: I’ve got real people backing me up. I mean, I can only handle so much! Our ITM tellers are the best: if something’s not working or you just need a little reassurance, tap the screen during business hours and you’ll be face-to-face with one of our friendly INB team members.
Let’s Be Deposit Besties
At INB, we believe banking should be easy… and with a little teamwork, it totally is. So next time you stop by, treat me right, follow the prompts and don’t be shy about asking for help.
Together, we’ll make every transaction smooth, speedy and maybe even a little fun.
Want more help? We’ve got how-to videos about each task you might want to do at our ITM!
Watch them here.