Got an Insurance Check with INB on It? Here’s What to Do (and Why It Happens)
When you’ve gone through a rough patch - whether it’s a hail-damaged roof or a fender bender—we’re here to help get things back on track. If you received an insurance check with both your name and INB’s, don’t worry - it’s totally normal and part of protecting your property (and peace of mind!).
Why Does INB Need to Be Involved?
INB is listed on your insurance policy because we hold a lien on your property or vehicle. This helps make sure those funds are used to repair or restore your asset - keeping your investment (and ours) protected.
Home Insurance Checks
If your home is secured by a mortgage or home equity loan with INB:
Just bring the following to your local INB branch:
- Your insurance adjuster’s report and claim paperwork
- A repair estimate from the contractor
- The check made payable to you and INB
Vehicle Insurance Checks
For vehicle loans through INB, please bring us:
- Your insurance adjuster’s report and claim paperwork
- A repair estimate from the body shop
- The check made payable to you and INB
Prefer to handle things by mail or email? No problem - contact us, and we’ll walk you through it.
Paying Off Your Loan with Insurance Funds
Sometimes, your insurance proceeds may be enough to pay off your INB loan entirely. If that’s the route you’d like to take, we can help make it happen smoothly.
Here’s how: Call us at 877-771-2316 or email payoffs@inb.com to request your exact payoff amount.
Once you have the correct amount, you have a few options to send us the payment:
- Ask for our wiring instructions or send your payment electronically
- Ask us to transfer the funds from your INB account to your loan
- Mail a check to: INB Attn: Loan Operations 322 E Capitol Ave, Springfield, IL 62701
- Visit an INB branch or use one of our convenient Interactive Teller Machines (ITMs)
Need Help or Have Questions?
Reach out to your local branch or call us at 877-771-2316
You can also email us at customerservice@inb.com
We’re Here for You
Insurance claims don’t have to be a hassle. We’re ready to help make the process easy - just like banking should be.