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INB Careers

INB takes pride in offering a promising career path for all employees while providing a fulfilling and engaging internal culture. Based on performance, it is typical to find staff that have progressed from the teller line to the ranks of bank officer or management. INB staff members are committed to helping each other succeed and work together to reinforce our core values as a bank.

Employee Benefits

  • Competitive pay
  • Medical, dental and vision insurance
  • Employer-paid life, AD&D, and disability insurance
  • Paid vacation, holidays, and PTO
  • Employee assistance program (EAP)
  • 401(k) plan with employer match
  • Flexible spending plans
  • Tuition reimbursement
  • Training programs
  • Fitness club discount
  • Discounts on select INB products/services
  • Paid sick leave

Current Openings

Commercial Loan Assistant

Kennewick | 40.00 hours/week

This position supports the Commercial Loan Officers, Credit Analysts, and Commercial Loan Assistant II’s by serving customers, gathering financial information, helping with closings, final processing, and preparing loan reports.

This is an entry level position, subject to close supervision in order to develop full skills/knowledge and judgment in applying bank’s commercial loan policies and procedures. May exercise occasional independent judgment within strictly delegated limits.

Duties:

Greet customers, answer telephones, and respond to inquiries as appropriate.

Respond to customer needs in absence of the Loan Officer or Commercial Loan Assistant II whether via telephone or in person.

Prepare cashier’s checks and wires.

Make loan advances and transfers from accounts.

Order loan related documents such a title reports, environmental reports, appraisals, and UCC searches.

Learn and understand all INB loan policies and products for cross-selling.

Learn and maintain current knowledge of federal/state regulations governing granting of credit.

Respond to loan inquiries from customers and prospects by giving out preliminary information, sending out applications, and referring the inquiry to a Loan Officer. This will include referring customers to the correct person or department when they have questions regarding bank services.

Respond to credit inquiries regarding the bank’s loan customers when requested by the customer in writing and within the Bank’s policy.

Prepare monthly loan maturity and risk code reports for Loan Officers and team.

Maintain financial statement tracking reports for assigned Loan Officers to ensure that all financial statements are obtained prior to line renewal and as required in the loan agreements.

Initiate correspondence and/or telephone calls with customers to obtain necessary documents and information to eliminate credit file exceptions and to keep financial information accurate.

Prepare loan reports and loan addendums, look up loan/deposit balances, line usage, and contingent liabilities.

May visit customer’s place of business to close loans or obtain or deliver documents.

Follow up on all pending documentation as provided on reports generated by loan support for each Loan Officer. This report is furnished on a monthly basis.

Perform other duties as assigned.

Minimum Qualifications:

High school diploma or general education degree (GED) plus one year or more experience serving customers in a business services or related industry; or equivalent combination of education and experience. Able to write professional business correspondence, and to effectively communicate information to, and respond to questions from customers and co-workers. Able to perform within prescribed methods of operating policies and established practice. Able to prioritize work projects to meet deadlines. To perform this job successfully, an individual should have intermediate computer skills, including experience with Excel and Word. Ability to coordinate multiple projects with complex scheduled processes involving detailed legal/financial requirements, and multiple and changing priorities. Ability to follow up on schedules over long periods. Ability to balance priorities for several officers. A cooperative, positive, professional attitude toward customers, potential customers, and co-workers. Excellent interpersonal skills.

Other preferred (not required) qualifications:

Previous experience or training in commercial or real estate credit, lending and documentation, business accounting, and/or financial statements use and analysis.

Full Description

Assistant Branch Manager

Hood River | EXEMPT 40 HOURS/WEEK
Valley | EXEMPT 40 HOURS/WEEK
University District | EXEMPT 40 HOURS/WEEK
Hayden | EXEMPT 40 HOURS/WEEK

The Assistant Branch Manager assists in leading a branch team in meeting the Bank’s business objectives, such as deposit growth and income goals.

Serves as a leader, coach and role model for branch employees in developing new customer relationships, solidifying existing customer relationships and delivering high-quality customer experiences.  This position supports the Branch Manager by overseeing the daily operations of the branch and supervising and training the branch employees to ensure that all operational functions and compliance requirements are completely and properly performed.

ESSENTIAL FUNCTIONS

Coaches, manages and trains branch employees to deliver high-quality sales and service experiences consistent with the Bank’s standards.

Motivates branch employees to achieve assigned sales goals, both individually and for the branch.

Develops and maintains strong knowledge across the full range of bank products and services.

Serves as a role model for branch employees.

Assists in leading a branch team in executing effective operational and quality control procedures to provide high-quality, efficient customer service, ensure compliance, and mitigate risks.

Participates in after hour events, including evening and weekend functions as necessary,

Solves complex customer servicing issues and handles difficult customers effectively.

Manages and mitigates operational risks by following established policies and procedures and making sound business decisions.

Mentors and develops branch employees with varying skill sets and experience to achieve sales, service and operational excellence.  Ensures effective branch communications.  Identifies and supports training and development opportunities.  Provides ongoing coaching. 

Prepares performance evaluations.  Recommends branch employee promotions and pay adjustments and takes appropriate action for disciplinary action/termination of branch employees.

Facilitates regular meetings to disseminate information regarding branch security, safety, operations, regulatory compliance, bank products and other relevant branch information.

Performs Teller and Personal Banker duties as needed. (See applicable Teller and Personal Banker job descriptions)

Develops schedules and ensures staffing of Tellers and Personal Bankers on an ongoing basis

Performs monthly certifications

Performs overdraft decisions and non ODP collection procedures.

Other duties as assigned.

JOB QUALIFICATIONS 

High school diploma or general education degree (GED).  Two to five years of teller and/or personal banker experience; or equivalent combination of education and experience.  Strong coaching, motivation and training skills focusing on sales, service, operations and regulatory compliance.

Full Description

Float Teller

South Hill | 40.00 hours/week

Processes a wide variety of transactions under supervision, and in accordance with existing procedures and systems. Cross sells and opens the Bank’s deposit, loan and electronic products and services with an emphasis on providing excellent customer service.

Employee will contribute to the success of the branch by active participation in branch sales activities. Work involves constant and direct interaction with bank customers and potential customers and requires the ability to accurately record information and communicate effectively. Work may be performed on the teller platform or at a drive-thru window.

ESSENTIAL FUNCTIONS

Provide the following services for customers, in person, by telephone or by mail:

Process deposits and loan payments to customer accounts

Disburse cash or check withdrawals

Provide cashiers checks and/or money orders

Exchange Canadian currency at current rate of exchange

Perform account transfers both in-person and over the phone

Take Visa payments and disburse cash advances

Assist customers accessing safe deposit boxes

Operate Teller terminal and accurately record amounts received and disbursed

Daily open and close Teller terminal, account for cash assigned, received, disbursed. Accurately balance to Teller terminal close report and remit daily work.

Assist in opening and closing procedures of the branch.

Proactively seek to deepen customer relationships by cross selling Bank products and services.

Open new consumer and business accounts as needed.

Process non-real estate loan applications (i.e. term loans, lines of credit, credit cards).

Make outbound customer service phone calls as directed.

Adhere to Bank’s policies and procedures at all times.

Proactively seek to mitigate risk in every transaction.

Respond to customer inquiries.

Process account maintenance.

Maintain flexibility in order to work a schedule that can vary depending upon the needs of the branch.

Perform other duties as assigned, including but not limited to: check encoding, ATM machine balancing, address changes, filing, answering telephone, processing mail and assisting employees in other departments as required.

PREFERRED QUALIFICATIONS

6-12 months cash handling and customer service experience.

HOURS

Must be available Monday - Friday, between the hours of 8:00 a.m. and 6:00 p.m.; Schedule will change based upon the needs of the bank and various locations.

Full Description

About INB

INB is a growing community bank located in the beautiful Northwest. Surrounded by scenic beauty, the region is home to a thriving economy and growing business sector. At INB, the customer comes first. We are always learning and strive to share that knowledge with others. Every day, we compete to win trust and develop long-lasting relationships that help improve the communities in which we do business.

Learn More About INB