INB Careers

INB takes pride in offering a promising career path for all employees while providing a fulfilling and engaging internal culture. Based on performance, it is typical to find staff that have progressed from the teller line to the ranks of bank officer or management. INB staff members are committed to helping each other succeed and work together to reinforce our core values as a bank.

Employee Benefits

  • Competitive pay
  • Medical, dental and vision insurance
  • Employer-paid life, AD&D, and disability insurance
  • Paid vacation, holidays, and PTO
  • Employee assistance program (EAP)
  • 401(k) plan with employer match
  • Flexible spending plans
  • Tuition reimbursement
  • Training programs
  • Fitness club discount
  • Discounts on select INB products/services
  • Paid sick leave

Current Openings

Assistant Branch Manager

Post Falls | Full Time Exempt

The Assistant Branch Manager assists in leading a branch team in meeting the Bank’s business objectives, such as deposit growth and income goals. Serves as a leader, coach and role model for branch employees in developing new customer relationships, solidifying existing customer relationships and delivering high-quality customer experiences.

This position supports the Branch Manager by overseeing the daily operations of the branch and supervising and training the branch employees to ensure that all operational functions and compliance requirements are completely and properly performed.

ESSENTIAL FUNCTIONS

Coaches, manages and trains branch employees to deliver high-quality sales and service experiences consistent with the Bank’s standards.

Motivates branch employees to achieve assigned sales goals, both individually and for the branch.

Develops and maintains strong knowledge across the full range of bank products and services.

Serves as a role model for branch employees.

Assists in leading a branch team in executing effective operational and quality control procedures to provide high-quality, efficient customer service, ensure compliance, and mitigate risks.

Participates in after hour events, including evening and weekend functions as necessary,

Solves complex customer servicing issues and handles difficult customers effectively.

Manages and mitigates operational risks by following established policies and procedures and making sound business decisions.

Mentors and develops branch employees with varying skill sets and experience to achieve sales, service and operational excellence. Ensures effective branch communications. Identifies and supports training and development opportunities. Provides ongoing coaching.

Prepares performance evaluations. Recommends branch employee promotions and pay adjustments and takes appropriate action for disciplinary action/termination of branch employees.

Facilitates regular meetings to disseminate information regarding branch security, safety, operations, regulatory compliance, bank products and other relevant branch information.

Performs Teller and Personal Banker duties as needed. (See applicable Teller and Personal Banker job descriptions)

Develops schedules and ensures staffing of Tellers and Personal Bankers on an ongoing basis

Performs monthly certifications

Performs overdraft decisions and non ODP collection procedures.

Other duties as assigned.

Job Qualifications:

High school diploma or general education degree (GED). Two to five years of teller and/or personal banker experience; or equivalent combination of education and experience. Strong coaching, motivation and training skills focusing on sales, service, operations and regulatory compliance.

Full Description

Personal Banker

Airway Heights | 37.75 hours/week

Personal Bankers (PBs) are responsible for offering and selling financial products and services to both consumer and business customers. This position routinely works with customers and business clients to build and deepen relationships by discovering financial needs and recommending the best products, services and solutions to meet those needs.

Proactively meets with customers, in person and over the phone, to discover their financial needs and provide product and service recommendations. This position requires a thorough knowledge of the Bank’s products and services and strong sales skills.

Duties:

Meet and exceed consumer and business client goals as directed by the Branch Manager and the Assistant Branch Manager.

Open deposit accounts and sell financial products (i.e. credit cards, CDs, IRAs, loans).

Identify opportunities to refer customers to other INB departments and specialists.

Proactively mitigate risk in every business, product, and service transaction.

Provide loan services to consumers and business customers, to include quoting rates, terms, and programs, and processing loan requests in accordance with bank policies and procedures.

Make outbound phone calls to customers. May also make outside sales calls, as requested by the Branch Manager or Assistant Branch Manager.

Attend outside business events to market the bank and increase networking.

Assist branch management in coaching and motivating employees to attain the growth goals of the branch.

Respond to customer inquiries regarding the operation of accounts and access to services.

Maintain NMLS registration as required by law, including initial registration, periodic renewal, and education requirements.

Perform Teller duties as needed. (See Teller job description)

Performs other duties as assigned

Performs other duties as assigned

Minimum Qualifications:

High school diploma or general education degree (GED) plus two to three years of cash handling and customer service experience in a retail, financial, or related environment; or equivalent combination of education and experience. Able to write professional business correspondence, and to effectively communicate information to, and respond to questions from, co-workers and customers. Basic computer skills, including experience with Excel and Word. Able to process transactions accurately. A cooperative, positive, professional attitude toward customers, potential customers, and co-workers. Excellent interpersonal skills.

Other preferred (not required) qualifications: Community bank experience, 1-2 years Teller or new accounts experience. Understanding and ability to cross sell banking products.

Hours are Monday – Thursday 8:45 a.m. – 5:15 p.m., Friday 8:45 a.m. – 6:15 p.m.

Full Description

Teller

Francis | 21.00 hours/week
Ruby | 23.25 hours/week
Post Falls | 35.00 hours/week

INB is often searching for outgoing, detail-oriented Teller candidates. Tellers are responsible for processing a wide variety of transactions under supervision, and in accordance with existing procedures and systems.

Cross sells and opens the Bank's deposit, loan and electronic products and services with an emphasis on providing excellent customer service. Contributes to the success of the branch by active participation in branch sales activities. Work involves constant and direct interaction with bank customers and potential customers and requires the ability to accurately record information and communicate effectively. Work may be performed on the teller platform or at a drive-through window. Excellent customer service and cash-handling skills required. Previous teller experience preferred but not required.

Francis hours are Wednesday & Thursday 11:00 a.m. – 6:00 p.m., Friday 11:00 a.m. - 4:30 p.m., Saturday 9:45 a.m. - 2:15 p.m.

Ruby hours are Monday, Tuesday, and Friday 11:30 a.m. - 6:15 p.m.; Saturday 9:45 a.m. - 2:15 p.m.

Post Falls hours are Monday – Friday 10:00 a.m. – 6:00 p.m.

Full Description

Branch Manager

Hayden Lake | Full Time Exempt (Includes managing Coeur d'Alene Branch)

This position is responsible for the administration and efficient daily operation of a full service branch office (this can include more than one location), including product sales, lending, operations and security in accordance with the Bank’s objectives.

Develops new deposit and loan business; provides a superior level of customer relations and promotes the sales and service culture through coaching, guidance and staff motivation. This position will achieve branch sales goals through new business sales, referrals and retention of account relationships.

Attain Bank and branch annual goals through active participation in sales management and proactive calling on area businesses to create sales opportunities among existing and prospective business customers.

Participates in community affairs to increase the Bank’s visibility and to enhance new and existing business opportunities.

Continuous pipeline management of a viable business list of new and existing customers. This will include identifying potential customers and the decision makers within each organization.

Works with various bank departments, including mortgage, commercial lending and outside investment company for referrals and joint calls.

Maintains extensive knowledge of current market conditions.

Maintains proficient knowledge of all of the bank’s products and services, including the electronic services of the bank so that they can present solutions and services that meet or predict the customers’ current and future financial needs.

Provides leadership and supervision; delegates day to day operations to the Assistant Branch Manager (or other branch personnel as needed).

Provides loan services to consumers and business customers, to include quoting rates, terms, and programs, and processing loan requests in accordance with bank policies and procedures.

Manages and mitigates operational risks by following established policies and procedures and making sound business decisions.

Makes effective hiring decisions for the branch.

Completes timely employee performance reviews and/or assists Assistant Branch Manager in this process.

Be available to employees after hours and on weekends if necessary.

Conduct monthly employee meetings to include product training, sales coaching, compliance training, security training and communicate branch and bank strategies/changes to the employees.

Work with Chief Retail Banking Officer on an annual branch budget, including growth and income goals, employee salary changes and any facility improvements needed in the fiscal year.

Counsel, coach, mentor and train branch employees as needed.

Address and resolve any customer issues that arise that require the direction of a Branch Manager.

Performs other duties as assigned.

Minimum of 5 years of retail banking experience. Training and experience in retail sales and basic marketing. Previous experience in leading a sales team in a retail or financial environment. Proficient knowledge of banking products and services.

Hours are Monday - Friday 8am - 5pm

Full Description

CLOSED - Spirit Lake Teller

Spirit Lake | 31.00 HOURS/WEEK

The INB Spirit Lake position has been filled.

INB is often searching for outgoing, detail-oriented Teller candidates. Tellers are responsible for processing a wide variety of transactions under supervision, and in accordance with existing procedures and systems. Cross sells and opens the Bank's deposit, loan and electronic products and services with an emphasis on providing excellent customer service. Contributes to the success of the branch by active participation in branch sales activities. Work involves constant and direct interaction with bank customers and potential customers and requires the ability to accurately record information and communicate effectively. Work may be performed on the teller platform or at a drive-through window. Excellent customer service and cash-handling skills required. Previous teller experience preferred but not required.

Full Description

CLOSED - Airway Heights Teller

Airway Heights | 31 hours/week

INB has filled the position of Teller at our Air Heights Location.

INB is often searching for outgoing, detail-oriented Teller candidates. Tellers are responsible for processing a wide variety of transactions under supervision, and in accordance with existing procedures and systems. Cross sells and opens the Bank's deposit, loan and electronic products and services with an emphasis on providing excellent customer service. Contributes to the success of the branch by active participation in branch sales activities. Work involves constant and direct interaction with bank customers and potential customers and requires the ability to accurately record information and communicate effectively. Work may be performed on the teller platform or at a drive-through window. Excellent customer service and cash-handling skills required. Previous teller experience preferred but not required.

Full Description

Join Our Team

As the Inland Northwest's premiere community bank, we are seeking talented and skilled professionals to add to our growing team. Please take a few moments to send your application and resume to [email protected]

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