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INB Careers

INB takes pride in offering a promising career path for all employees while providing a fulfilling and engaging internal culture. Based on performance, it is typical to find staff that have progressed from the teller line to the ranks of bank officer or management. INB staff members are committed to helping each other succeed and work together to reinforce our core values as a bank.

Employee Benefits

  • Competitive pay
  • Medical, dental and vision insurance
  • Employer-paid life, AD&D, and disability insurance
  • Paid vacation, holidays, and PTO
  • Employee assistance program (EAP)
  • 401(k) plan with employer match
  • Flexible spending plans
  • Tuition reimbursement
  • Training programs
  • Fitness club discount
  • Discounts on select INB products/services
  • Paid sick leave

Current Openings

Branch Manager

Valley | FULL TIME EXEMPT

This position is responsible for the administration and efficient daily operation of a full service branch office (this can include more than one location), including product sales, lending, operations and security in accordance with the Bank’s objectives.

Objective:

This position is responsible for the administration and efficient daily operation of a full service branch office (this can include more than one location), including product sales, lending, operations and security in accordance with the Bank’s objectives. Develops new deposit and loan business; provides a superior level of customer relations and promotes the sales and service culture through coaching, guidance and staff motivation. This position will achieve branch sales goals through new business sales, referrals and retention of account relationships.

Duties:

Attain Bank and branch annual goals through active participation in sales management and proactive calling on area businesses to create sales opportunities among existing and prospective business customers.

Participates in community affairs to increase the Bank’s visibility and to enhance new and existing business opportunities.

Continuous pipeline management of a viable business list of new and existing customers. This will include identifying potential customers and the decision makers within each organization.

Works with various bank departments, including mortgage, commercial lending and outside investment company for referrals and joint calls.

Maintains extensive knowledge of current market conditions. 

Maintains proficient knowledge of all of the bank’s products and services, including the electronic services of the bank so that they can present solutions and services that meet or predict the customers’ current and future financial needs.

Provides leadership and supervision; delegates day to day operations to the Assistant Branch Manager (or other branch personnel as needed).

Provides loan services to consumers and business customers, to include quoting rates, terms, and programs, and processing loan requests in accordance with bank policies and procedures.

Manages and mitigates operational risks by following established policies and procedures and making sound business decisions.

Makes effective hiring decisions for the branch.

Completes timely employee performance reviews and/or assists Assistant Branch Manager in this process.

Be available to employees after hours and on weekends if necessary.

Conduct monthly employee meetings to include product training, sales coaching, compliance training, security training and communicate branch and bank strategies/changes to the employees. 

Work with Chief Retail Banking Officer on an annual branch budget, including growth and income goals, employee salary changes and any facility improvements needed in the fiscal year.

Counsel, coach, mentor and train branch employees as needed.

Address and resolve any customer issues that arise that require the direction of a Branch Manager. 

Perform other duties as assigned.

Minimum Qualifications:

High school diploma or general education degree (GED) plus a minimum of five years of retail banking experience; or equivalent combination of education and experience. Training and experience in retail sales and basic marketing. Previous experience in leading a sales team in a retail or financial environment. Proficient knowledge of banking products and services.

Other preferred (not required) qualifications: Previous management experience in a banking environment. Community banking experience. Prior business development experience. Knowledge of retail banking operations and regulations. Knowledge of consumer lending with experience initiating consumer loans. Familiarity with commercial lending, credit analysis and monitoring requirements.

Full Description

Commercial Loan Assistant

Coeur d’Alene | 40.00 hours/week

This position supports the Commercial Loan Officers, Credit Analysts, and Commercial Loan Assistant II’s by serving customers, gathering financial information, helping with closings, final processing, and preparing loan reports.

This is an entry level position, subject to close supervision in order to develop full skills/knowledge and judgment in applying bank’s commercial loan policies and procedures. May exercise occasional independent judgment within strictly delegated limits.

Duties:

Greet customers, answer telephones, and respond to inquiries as appropriate.

Respond to customer needs in absence of the Loan Officer or Commercial Loan Assistant II whether via telephone or in person.

Prepare cashier’s checks and wires.

Make loan advances and transfers from accounts.

Order loan related documents such a title reports, environmental reports, appraisals, and UCC searches.

Learn and understand all INB loan policies and products for cross-selling.

Learn and maintain current knowledge of federal/state regulations governing granting of credit.

Respond to loan inquiries from customers and prospects by giving out preliminary information, sending out applications, and referring the inquiry to a Loan Officer. This will include referring customers to the correct person or department when they have questions regarding bank services.

Respond to credit inquiries regarding the bank’s loan customers when requested by the customer in writing and within the Bank’s policy.

Prepare monthly loan maturity and risk code reports for Loan Officers and team.

Maintain financial statement tracking reports for assigned Loan Officers to ensure that all financial statements are obtained prior to line renewal and as required in the loan agreements.

Initiate correspondence and/or telephone calls with customers to obtain necessary documents and information to eliminate credit file exceptions and to keep financial information accurate.

Prepare loan reports and loan addendums, look up loan/deposit balances, line usage, and contingent liabilities.

May visit customer’s place of business to close loans or obtain or deliver documents.

Follow up on all pending documentation as provided on reports generated by loan support for each Loan Officer. This report is furnished on a monthly basis.

Perform other duties as assigned.

Minimum Qualifications:

High school diploma or general education degree (GED) plus one year or more experience serving customers in a business services or related industry; or equivalent combination of education and experience. Able to write professional business correspondence, and to effectively communicate information to, and respond to questions from customers and co-workers. Able to perform within prescribed methods of operating policies and established practice. Able to prioritize work projects to meet deadlines. To perform this job successfully, an individual should have intermediate computer skills, including experience with Excel and Word. Ability to coordinate multiple projects with complex scheduled processes involving detailed legal/financial requirements, and multiple and changing priorities. Ability to follow up on schedules over long periods. Ability to balance priorities for several officers. A cooperative, positive, professional attitude toward customers, potential customers, and co-workers. Excellent interpersonal skills.

Other preferred (not required) qualifications:

Previous experience or training in commercial or real estate credit, lending and documentation, business accounting, and/or financial statements use and analysis.

Full Description

North Idaho Float Teller

Coeur d’Alene | 40.00 hours/week

Processes a wide variety of transactions under supervision, and in accordance with existing procedures and systems. Cross sells and opens the Bank’s deposit, loan and electronic products and services with an emphasis on providing excellent customer service.

Employee will contribute to the success of the branch by active participation in branch sales activities. Work involves constant and direct interaction with bank customers and potential customers and requires the ability to accurately record information and communicate effectively. Work may be performed on the teller platform or at a drive-thru window.

ESSENTIAL FUNCTIONS

Provide the following services for customers, in person, by telephone or by mail:

Process deposits and loan payments to customer accounts

Disburse cash or check withdrawals

Provide cashiers checks and/or money orders

Exchange Canadian currency at current rate of exchange

Perform account transfers both in-person and over the phone

Take Visa payments and disburse cash advances

Assist customers accessing safe deposit boxes

Operate Teller terminal and accurately record amounts received and disbursed

Daily open and close Teller terminal, account for cash assigned, received, disbursed. Accurately balance to Teller terminal close report and remit daily work.

Assist in opening and closing procedures of the branch.

Proactively seek to deepen customer relationships by cross selling Bank products and services.

Open new consumer and business accounts as needed.

Process non-real estate loan applications (i.e. term loans, lines of credit, credit cards).

Make outbound customer service phone calls as directed.

Adhere to Bank’s policies and procedures at all times.

Proactively seek to mitigate risk in every transaction.

Respond to customer inquiries.

Process account maintenance.

Maintain flexibility in order to work a schedule that can vary depending upon the needs of the branch.

Perform other duties as assigned, including but not limited to: check encoding, ATM machine balancing, address changes, filing, answering telephone, processing mail and assisting employees in other departments as required.

PREFERRED QUALIFICATIONS

6-12 months cash handling and customer service experience.

HOURS

The Palouse : Must be available Monday - Friday, between the hours of 8:00 a.m. and 6:00 p.m.; Schedule will change based upon the needs of the bank and various branches.

Full Description

Mortgage Loan Officer

Downtown | Exempt

This position is responsible for originating mortgage, real estate, and construction loans. In addition, this position promotes the Bank and its mortgage lending services and products to the community, and is also responsible for identifying and serving the community’s financial needs through home loan counseling, real estate agent contact, seminars and participating in community activities.

ESSENTIAL FUNCTIONS

Solicit first mortgage loans; assist prospective loan clients with loan application, pre-processing procedures, documents, and explain applicable government regulations.

Complete all loan pre-processing documentation required in a timely manner. Send necessary disclosures within the required period.

Follow up with Mortgage Loan Processors to ensure appraisals, credit reports, background checks, reference checks and other required information and documentation is being received.

Ensure compliance with lending regulations and legislation is followed.

Communicate with customers, clients, vendors, mortgage loan department and loan servicing staff to ensure each loan is completed appropriately.

Distribute Bank and general mortgage loan information to real estate professionals.

Actively participate in community activities to maintain relationships with local builders, real estate brokers and agents, customers and prospects. 

Maintain NMLS registration as required by law, including initial registration, periodic renewal, and education requirements.

Performs other duties as assigned.

LEAD / SUPERVISORY DUTIES:

This position does not directly supervise other employees.

JOB QUALIFICATIONS:

Education and/or Experience:  Two or more years mortgage, real estate, and/or construction lending experience.  Thorough understanding of mortgage loan documentation, regulations, and policies. Exceptional interpersonal and sales skills.

Language Skills: Able to read, write legibly, and speak and understand spoken English. Able to write professional business correspondence, and to effectively communicate information to, and respond to questions from, co-workers and customers.

Reasoning Ability:  Able to independently define problems, collect data, establish facts, and draw valid conclusions. Able to prioritize work projects to meet deadlines. 

Computer Skills:  Working knowledge of word processing software and Excel spreadsheets. 

Other preferred (not required) qualifications: Bachelor’s degree in accounting, finance, or other related field.  Community banking experience.  Formal sales and marketing training.

Full Description

Teller

Spirit Lake | 23.50 hours/week
Coeur d’Alene | 20.00 hours/week

Processes a wide variety of transactions under supervision, and in accordance with existing procedures and systems.

Cross sells and opens the Bank’s deposit, loan and electronic products and services with an emphasis on providing excellent customer service. Employee will contribute to the success of the branch by active participation in branch sales activities. Work involves constant and direct interaction with bank customers and potential customers and requires the ability to accurately record information and communicate effectively. Work may be performed on the teller platform or at a drive-thru window.

Essential Functions:

Provide the following services for customers, in person, by telephone or by mail:

Process deposits and loan payments to customer accounts

Disburse cash or check withdrawals

Provide cashiers checks and/or money orders

Exchange Canadian currency at current rate of exchange

Perform account transfers both in-person and over the phone

Take Visa payments and disburse cash advances

Assist customers accessing safe deposit boxes

Operate Teller terminal and accurately record amounts received and disbursed

Daily open and close Teller terminal, account for cash assigned, received, disbursed. Accurately balance to Teller terminal close report and remit daily work.

Assist in opening and closing procedures of the branch.

Proactively seek to deepen customer relationships by cross selling Bank products and services.

Open new consumer and business accounts as needed.

Process non-real estate loan applications (i.e. term loans, lines of credit, credit cards).

Make outbound customer service phone calls as directed.

Adhere to Bank’s policies and procedures at all times.

Proactively seek to mitigate risk in every transaction.

Respond to customer inquiries.

Process account maintenance.

Maintain flexibility in order to work a schedule that can vary depending upon the needs of the branch.

Perform other duties as assigned, including but not limited to: check encoding, ATM machine balancing, address changes, filing, answering telephone, processing mail and assisting employees in other departments as required.

Preferred Job Qualifications:

6-12 months cash handling and customer service experience.

Full Description

About INB

INB is a growing community bank located in the beautiful Northwest. Surrounded by scenic beauty, the region is home to a thriving economy and growing business sector. At INB, the customer comes first. We are always learning and strive to share that knowledge with others. Every day, we compete to win trust and develop long-lasting relationships that help improve the communities in which we do business.

Learn More About INB