INB Careers

INB takes pride in offering a promising career path for all employees while providing a fulfilling and engaging internal culture. Based on performance, it is typical to find staff that have progressed from the teller line to the ranks of bank officer or management. INB staff members are committed to helping each other succeed and work together to reinforce our core values as a bank.

Employee Benefits

  • Competitive pay
  • Medical, dental and vision insurance
  • Employer-paid life, AD&D, and disability insurance
  • Paid vacation, holidays, and PTO
  • Employee assistance program (EAP)
  • 401(k) plan with employer match
  • Flexible spending plans
  • Tuition reimbursement
  • Training programs
  • Fitness club discount
  • Discounts on select INB products/services
  • Paid sick leave

Current Openings

Branch Manager

Northside | Exempt

This position is responsible for the administration and efficient daily operation of a full service branch office (this can include more than one location), including product sales, lending, operations and security in accordance with the Bank’s objectives.

Develops new deposit and loan business; provides a superior level of customer relations and promotes the sales and service culture through coaching, guidance and staff motivation. This position will achieve branch sales goals through new business sales, referrals and retention of account relationships.

Essential Functions:

Attain Bank and branch annual goals through active participation in sales management and proactive calling on area businesses to create sales opportunities among existing and prospective business customers.  

Participates in community affairs to increase the Bank’s visibility and to enhance new and existing business opportunities. 

Continuous pipeline management of a viable business list of new and existing customers.  This will include identifying potential customers and the decision makers within each organization.

Works with various bank departments, including mortgage, commercial lending and outside investment company for referrals and joint calls. 

Maintains extensive knowledge of current market conditions.

Maintains proficient knowledge of all of the bank’s products and services, including the electronic services of the bank so that they can present solutions and services that meet or predict the customers’ current and future financial needs.

Provides leadership and supervision; delegates day to day operations to the Assistant Branch Manager (or other branch personnel as needed).

Provides loan services to consumers and business customers, to include quoting rates, terms, and programs, and processing loan requests in accordance with bank policies and procedures.

Manages and mitigates operational risks by following established policies and procedures and making sound business decisions.

Makes effective hiring decisions for the branch.

Completes timely employee performance reviews and/or assists Assistant Branch Manager in this process.

Be available to employees after hours and on weekends if necessary.  

Conduct monthly employee meetings to include product training, sales coaching, compliance training, security training and communicate branch and bank strategies/changes to the employees.

Work with Chief Retail Banking Officer on an annual branch budget, including growth and income goals, employee salary changes and any facility improvements needed in the fiscal year.

Counsel, coach, mentor and train branch employees as needed. 

Address and resolve any customer issues that arise that require the direction of a Branch Manager. 

Performs other duties as assigned.

Job Qualifications:

Minimum of 5 years of retail banking or sales experience.  Training and experience in retail sales and basic marketing.  Previous experience in leading a sales team in a retail or financial environment.  Proficient knowledge of banking products and services.

Full Description

Loan Servicing Administrator

Downtown | Full-time Exempt

The Loan Servicing Administrator is responsible for effective provisioning, installation/configuration, operation and maintenance of systems software and related infrastructure for the lending area, while acting as a backup for the Loan Servicing Manager. Performing various activities related to administration, project development, system problem research, setup and implementation.

ESSENTIAL FUNCTIONS

Install new/updated existing applications for lending area under the direction of Loan Servicing Manager

Maintains, deletes, adds user setup to appropriate loan systems

Skilled at analyzing business processes, streamlining processes using technology and problem solving skills

Ensures that all releases for bank lending products are current and functioning optimally

Develop and maintain reports to oversee service quality and ensure Service Level Standards are met to management

Researches and submits cases to vendors for error, setup, changes, problems for resolutions

Assists in Management of vendor relationships and evaluate and obtain quotes for new services

Assists in preparation of training material and performance of training sessions covering application management updates and/or new lending projects.

Assumes responsibility for various department functions in the absence of the Loan Servicing Manager and backs up staff members in overload situations.

Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values; accepts responsibility for own actions.

Stays abreast of industry trends, products and technology.

Performs other duties as assigned.

PREFERRED JOB QUALIFICATIONS

Proven system implementation, system management and presentation skills. Self-motivated individual with a minimum three to five years of system management experience. Must have a successful track record in managing all phases of a project. Able to work independently in a results oriented environment. Must have strong and professional interpersonal and communication skills. Able to evaluate processes and technological or outsourced solutions which will result in an efficient and cost effective operating environment. Decisions normally have a noticeable effect department-wide and company-wide.  Judgement errors can typically require time to correct and impact the bank globally with downtime, loan perfection or regulatory errors.

OTHER PREFERRED (NOT REQUIRED) QUALIFICATIONS

Bachelor’s degree (4 year) or equivalent combination of educational and work experience required. Previous experience in the banking industry. Crystal reporting or report writing experience.

Full Description

Float Personal Banker(s)

Downtown | 40.00 hours/week float

Personal Bankers (PBs) are responsible for offering and selling financial products and services to both consumer and business customers.

This position routinely works with customers and business clients to build and deepen relationships by discovering financial needs and recommending the best products, services and solutions to meet those needs. Proactively meets with customers, in person and over the phone, to discover their financial needs and provide product and service recommendations. This position requires a thorough knowledge of the Bank’s products and services and strong sales skills. We currently have two openings for this position.

DUTIES:

Meet and exceed consumer and business client goals as directed by the Branch Manager and the Assistant Branch Manager.

Open deposit accounts and sell financial products (i.e. credit cards, CDs, IRAs, loans).

Identify opportunities to refer customers to other INB departments and specialists.

Proactively mitigate risk in every business, product, and service transaction.

Provide loan services to consumers and business customers, to include quoting rates, terms, and programs, and processing loan requests in accordance with bank policies and procedures.

Make outbound phone calls to customers. May also make outside sales calls, as requested by the Branch Manager or Assistant Branch Manager.

Attend outside business events to market the bank and increase networking.

Assist branch management in coaching and motivating employees to attain the growth goals of the branch.

Respond to customer inquiries regarding the operation of accounts and access to services.

Maintain NMLS registration as required by law, including initial registration, periodic renewal, and education requirements.

Perform Teller duties as needed. (See Teller job description)

Performs other duties as assigned

MINIMUM QUALIFICATIONS:

High school diploma or general education degree (GED) plus two to three years of cash handling and customer service experience in a retail, financial, or related environment; or equivalent combination of education and experience.  Able to write professional business correspondence, and to effectively communicate information to, and respond to questions from, co-workers and customers.  Basic computer skills, including experience with Excel and Word.  Able to process transactions accurately.  A cooperative, positive, professional attitude toward customers, potential customers, and co-workers.  Excellent interpersonal skills.

OTHER QUALIFICATIONS: Community bank experience, 1-2 years Teller or new accounts experience.  Understanding and ability to cross sell banking products.

HOURS:

Must be available Monday - Friday, between the hours of 8:00 a.m. and 6:00 p.m.; Schedule will change based upon the needs of the bank and various INBs.

Full Description

Assistant Branch Manager

South Hill | Exempt 40 HOURS/WEEK

The Assistant Branch Manager assists in leading a branch team in meeting the Bank’s business objectives, such as deposit growth and income goals.

Serves as a leader, coach and role model for branch employees in developing new customer relationships, solidifying existing customer relationships and delivering high-quality customer experiences.  This position supports the Branch Manager by overseeing the daily operations of the branch and supervising and training the branch employees to ensure that all operational functions and compliance requirements are completely and properly performed.

ESSENTIAL FUNCTIONS

Coaches, manages and trains branch employees to deliver high-quality sales and service experiences consistent with the Bank’s standards.

Motivates branch employees to achieve assigned sales goals, both individually and for the branch.

Develops and maintains strong knowledge across the full range of bank products and services.

Serves as a role model for branch employees.

Assists in leading a branch team in executing effective operational and quality control procedures to provide high-quality, efficient customer service, ensure compliance, and mitigate risks.

Participates in after hour events, including evening and weekend functions as necessary,

Solves complex customer servicing issues and handles difficult customers effectively.

Manages and mitigates operational risks by following established policies and procedures and making sound business decisions.

Mentors and develops branch employees with varying skill sets and experience to achieve sales, service and operational excellence.  Ensures effective branch communications.  Identifies and supports training and development opportunities.  Provides ongoing coaching. 

Prepares performance evaluations.  Recommends branch employee promotions and pay adjustments and takes appropriate action for disciplinary action/termination of branch employees.

Facilitates regular meetings to disseminate information regarding branch security, safety, operations, regulatory compliance, bank products and other relevant branch information.

Performs Teller and Personal Banker duties as needed. (See applicable Teller and Personal Banker job descriptions)

Develops schedules and ensures staffing of Tellers and Personal Bankers on an ongoing basis

Performs monthly certifications

Performs overdraft decisions and non ODP collection procedures.

Other duties as assigned.

JOB QUALIFICATIONS 

High school diploma or general education degree (GED).  Two to five years of teller and/or personal banker experience; or equivalent combination of education and experience.  Strong coaching, motivation and training skills focusing on sales, service, operations and regulatory compliance.

Full Description

Teller

Rockford | 37.50 hours/week
Downtown | 40 hours/week
Coeur d’Alene | 30 hours/week

Processes a wide variety of transactions under supervision, and in accordance with existing procedures and systems.

Cross sells and opens the Bank’s deposit, loan and electronic products and services with an emphasis on providing excellent customer service. Employee will contribute to the success of the branch by active participation in branch sales activities. Work involves constant and direct interaction with bank customers and potential customers and requires the ability to accurately record information and communicate effectively. Work may be performed on the teller platform or at a drive-thru window.

Essential Functions:

Provide the following services for customers, in person, by telephone or by mail:

Process deposits and loan payments to customer accounts

Disburse cash or check withdrawals

Provide cashiers checks and/or money orders

Exchange Canadian currency at current rate of exchange

Perform account transfers both in-person and over the phone

Take Visa payments and disburse cash advances

Assist customers accessing safe deposit boxes

Operate Teller terminal and accurately record amounts received and disbursed

Daily open and close Teller terminal, account for cash assigned, received, disbursed. Accurately balance to Teller terminal close report and remit daily work.

Assist in opening and closing procedures of the branch.

Proactively seek to deepen customer relationships by cross selling Bank products and services.

Open new consumer and business accounts as needed.

Process non-real estate loan applications (i.e. term loans, lines of credit, credit cards).

Make outbound customer service phone calls as directed.

Adhere to Bank’s policies and procedures at all times.

Proactively seek to mitigate risk in every transaction.

Respond to customer inquiries.

Process account maintenance.

Maintain flexibility in order to work a schedule that can vary depending upon the needs of the branch.

Perform other duties as assigned, including but not limited to: check encoding, ATM machine balancing, address changes, filing, answering telephone, processing mail and assisting employees in other departments as required.

Preferred Job Qualifications:

6-12 months cash handling and customer service experience.

Hours:

Rockford Teller: Mon – Fri; 9:00am – 5:00pm

Downtown Teller: Mon – Fri; 8:15am – 5:15pm

Coeur d'Alene: Mon – Fri;  availability between 9am – 6pm

Full Description

CLOSED - South Hill Personal Banker

South Hill | 40.00 hours/week

The South Hill Personal Banker position has been filled.

Objective:

Personal Bankers (PBs) are responsible for offering and selling financial products and services to both consumer and business customers. This position routinely works with customers and business clients to build and deepen relationships by discovering financial needs and recommending the best products, services and solutions to meet those needs. Proactively meets with customers, in person and over the phone, to discover their financial needs and provide product and service recommendations. This position requires a thorough knowledge of the Bank’s products and services and strong sales skills.

Duties:

Meet and exceed consumer and business client goals as directed by the Branch Manager and the Assistant Branch Manager.

Open deposit accounts and sell financial products (i.e. credit cards, CDs, IRAs, loans).

Identify opportunities to refer customers to other INB departments and specialists.

Proactively mitigate risk in every business, product, and service transaction.

Provide loan services to consumers and business customers, to include quoting rates, terms, and programs, and processing loan requests in accordance with bank policies and procedures.

Make outbound phone calls to customers. May also make outside sales calls, as requested by the Branch Manager or Assistant Branch Manager.

Attend outside business events to market the bank and increase networking.

Assist branch management in coaching and motivating employees to attain the growth goals of the branch.

Respond to customer inquiries regarding the operation of accounts and access to services.

Maintain NMLS registration as required by law, including initial registration, periodic renewal, and education requirements.

Perform Teller duties as needed. (See Teller job description)

Performs other duties as assigned

Minimum Qualifications:

High school diploma or general education degree (GED) plus two to three years of cash handling and customer service experience in a retail, financial, or related environment; or equivalent combination of education and experience.  Able to write professional business correspondence, and to effectively communicate information to, and respond to questions from, co-workers and customers.  Basic computer skills, including experience with Excel and Word.  Able to process transactions accurately.  A cooperative, positive, professional attitude toward customers, potential customers, and co-workers.  Excellent interpersonal skills.

Other Preferred (Not Required) Qualifications:

Community bank experience, 1-2 years Teller or new accounts experience.  Understanding and ability to cross sell banking products.

Full Description

CLOSED - Network Engineer

Downtown | 40 HOURS/WEEK EXEMPT

The Network Engineer position has been filled.

Conducts and oversees the installation, configuration and maintenance of networked information systems, in accordance with organizational policies and goals. Serves as the lead security analyst, to ensure that computer resources meet the bank’s needs for providing staff and customers with the appropriate level of security.  Provide a high level of service ensuring that bank’s customers and staff are able to utilize computer resources without excessive disruption or downtime.  Provides input and direction to the bank for planning and implementation of technology resources in order to ensure the most efficient utilization of bank resources.

ESSENTIAL FUNCTIONS:

Maintain a thorough understanding of the basics behind the Internet and its workings (DNS, Security, IP Routing, HTTP, VPN, Email Routing, SPAM, etc.)

Configure and setup Cisco Firewalls, VPN Concentrators and Security appliances for access to vital business applications

Design, setup, configure, and troubleshoot complex switching environments and maintain a thorough understanding of Wide Area and Local Area Networking

Design, setup and configure complex wireless networking that supports open or secured access and the ability to support voice and video applications

Assist in the design of multi-server environments including IP address schemes, DNS, WINS, Ether- Channel (Bonding), etc.

Configuring and installing client and server network software for upgrading and maintaining network and telecommunication systems including patch management and security hardening standards

Maintaining multi-site network operations and software applications, operating systems and regular maintenance with both private and public facilities

Managing assigned projects and program components to deliver services in accordance with established objectives.

Responding to inquiries from staff, administrators, service providers, site personnel and outside vendors and etc. to provide technical assistance and support

Supervising the administration of systems and servers related network to ensure availability of services to authorized users

Troubleshooting malfunctions of network hardware and software applications, telephones and security systems to resolve operational issues and restore services

Plans and supports network infrastructure and documents network problems and resolution for future reference

Determines current and future network resource needs, and works with the CTO and other senior management to implement a program of continuous improvement in bank capabilities and capacity.

Monitors and troubleshoots system performance and implements performance tuning which requires a thorough knowledge of networking and serves as an analyst for network security.

Strong analytical abilities and professional office experience needed.

Ensures compatibility of hardware and software installations with existing and planned resources.

Establishes, maintains, tests, and upgrades policies and procedures related to information technology (i.e. Contingency/Continuity Planning, network & data security, systems controls, etc.)

Supports administration of cloud computing resources.

Participates in long-range budgeting for equipment and software needs at a level consistent with bank economic indicators.

Stays abreast of emerging issues in technology that impact future procurement decisions.

Serves as a resource to bank employees in enhancing the computer literacy of the bank’s workforce.

Develops and implements plans for continued business continuity with redundant architecture.

Other duties as assigned

QUALIFICATIONSBachelor's degree with emphasis in computer information systems, networking, computer science, or programming, plus three years of experience as a network administrator or analyst, or equivalent combination of education and experience. Extensive knowledge of personal computers and software applications, including Outlook, Work, Excel, and other software and hardware used by the bank.

PREFERRED QUALIFICATIONS: Master’s degree in Information Technology.  Five or more years’ experience in network security.  Minor in accounting, finance, or related field.  Certified Network Engineer (CNE).

Full Description

CLOSED - Data Processing Specialist

Downtown | 40 Hours/week

The Data Processing Specialist position has been filled.

SUMMARY

Responsible for assuring the timely posting of checks drawn on INB and other banks, posting to bank accounts, posting of customer deposits, processing of return items, and support of various automated banking processes.

Process incoming and outgoing Federal cash letters.

Process Canadian Cash letters

Accurately process and balance scheduled files interfaced into the core system. (Internet Banking, ATM, Bill Pay, ACH, Wires, Customer Remote Deposits)

Review the processed branch capture items for exceptions and accuracy prior to interfacing into core system.

Ensure that all branch capture batches are submitted by each branch and log the time each branch completes their final end of the night batch.  

Transmit all on us checks, deposits, and general ledger information from the branch capture system to the core system in order to post, update and print various reports and daily statements for the bank.

Transmit ATM daily balance files

Provide assistance to bank employees.

Provide assistance to customers (mainly Internet Banking assistance).

Process and update the bank’s core system.

Conduct night closing procedures.

MINIMUM JOB REQUIREMENTS

Operate a 10-key by touch

Intermediate computer skills

Detail-oriented

Able to work independently

Able to process transactions accurately and within strict deadlines 

PREFERRED JOB QUALIFICATIONS 

Previous experience in proof or bank operations

Understanding of basic accounting

Full Description

CLOSED - Senior Credit Analyst

Downtown | 40 HOURS/WEEK Exempt

The position of Senior Credit Analyst has been filled

Assists commercial bankers in credit analysis and credit approval packages. Performs analysis of financial statements, cashflows, pricing analysis. Completes background portions of credit approval package.  Prepares presentation materials for new and additional credit proposals. May independently research and analyzes company and industry data. May recommend loan terms and/or pricing structures to commercial lender. May lead commercial credit analysts. May help track credit package completion.

Essential Functions

Prepare loan addendums and loan reports. Complete simple to more complex credit memos for new and existing requests to conform to loan policy requirements and information needs of the banker and underwriter. Also assists with more complex loan requests.

Analyze business financial statements including income statements, balance sheets, and cash flow statements.

Analyze personal cash flow. Understand and identify sources of personal cash flow from tax returns.

Complete risk rating and pricing module of credit requests as required.

Perform financial analysis of borrowers and guarantors. Assist in the preparation of loan packages.

Complete loan addendum write-ups as requested.

Assist banker in making credit presentations to the Chief Credit Officer and/or loan committee on recommended loans.

Close loans for banker as requested. May visit customer’s place of business to close loans or obtain or deliver documents.

Properly document and process complex and simpler loans in a timely and accurate manner according to loan type. In absence of Loan Assistant, prepare Document Request Form.

Perform oversight to ensure file completeness and conditions are met on approved credit requests.

Ensure existing credit relationships adhere to loan conditions and covenants and that all required customer information is obtained in a timely manner. Notify banker and Loan Administration of any covenant violations.

Conduct final review of credit file after loan closing before giving to Loan Servicing for boarding.

Review maturing loan report and coordinate with banker in the notification of the customer for credit renewals.

Work with Loan Assistant to initiate correspondence and/or telephone calls with customers to obtain necessary documents and information to eliminate credit file exceptions and to keep financial information current.

Ensure that financial information is complete and signed per loan policy requirements and follow up with banker and/or customer for missing or incomplete information.

Evaluate existing loans for changes in risk and make recommendations to banker for any risk rating changes.

Prepare advances on Lines of Credit and multiple advance notes for banker approval.  This includes updating budget spreadsheets and obtaining lien waivers as applicable.

Assist banker in responding to and correcting any internal/external audit exceptions.

Assist banker in bringing past due loans current.  May include calling customer for progress reports.

Assist banker in preparing loan packages for submission to the Small Business Administration.

Approve overdrafts of $10,000 or less.

Perform other Duties as Assigned

Job Qualifications

Accounting and financial analysis skills as developed through a combination of BA degree and work experience. Plus minimum of two year banking experience.

Full Description

About INB

INB is a growing community bank located in the beautiful Northwest. Surrounded by scenic beauty, the region is home to a thriving economy and growing business sector. At INB, the customer comes first. We are always learning and strive to share that knowledge with others. Every day, we compete to win trust and develop long-lasting relationships that help improve the communities in which we do business.

Learn More About INB