All INB branches will be closed on Saturday, February 6th as we convert former Bank of Fairfield customer information over to INB systems. Important Information Regarding Bank of Fairfield Debit Cards

INB Careers

INB takes pride in offering a promising career path for all employees while providing a fulfilling and engaging internal culture. Based on performance, it is typical to find staff that have progressed from the teller line to the ranks of bank officer or management. INB staff members are committed to helping each other succeed and work together to reinforce our core values as a bank.

Employee Benefits

  • Competitive pay
  • Medical, dental and vision insurance
  • Employer-paid life, AD&D, and disability insurance
  • Paid vacation, holidays, and PTO
  • Employee assistance program (EAP)
  • 401(k) plan with employer match
  • Flexible spending plans
  • Tuition reimbursement
  • Training programs
  • Fitness club discount
  • Discounts on select INB products/services
  • Paid sick leave

Current Openings

Assistant Branch Manager

Spirit Lake | Full Time Exempt

The Assistant Branch Manager assists in leading a branch team in meeting the Bank’s business objectives, such as deposit growth and income goals. Serves as a leader, coach and role model for branch employees in developing new customer relationships, solidifying existing customer relationships and delivering high-quality customer experiences

This position supports the Branch Manager by overseeing the daily operations of the branch and supervising and training the branch employees to ensure that all operational functions and compliance requirements are completely and properly performed.

ESSENTIAL FUNCTIONS

Coaches, manages and trains branch employees to deliver high-quality sales and service experiences consistent with the Bank’s standards.

Motivates branch employees to achieve assigned sales goals, both individually and for the branch.

Develops and maintains strong knowledge across the full range of bank products and services.

Serves as a role model for branch employees.

Assists in leading a branch team in executing effective operational and quality control procedures to provide high-quality, efficient customer service, ensure compliance, and mitigate risks.

Participates in after hour events, including evening and weekend functions as necessary,

Solves complex customer servicing issues and handles difficult customers effectively.

Manages and mitigates operational risks by following established policies and procedures and making sound business decisions.

Mentors and develops branch employees with varying skill sets and experience to achieve sales, service and operational excellence. Ensures effective branch communications. Identifies and supports training and development opportunities. Provides ongoing coaching.

Prepares performance evaluations. Recommends branch employee promotions and pay adjustments and takes appropriate action for disciplinary action/termination of branch employees.

Facilitates regular meetings to disseminate information regarding branch security, safety, operations, regulatory compliance, bank products and other relevant branch information.

Performs Teller and Personal Banker duties as needed. (See applicable Teller and Personal Banker job descriptions)

Develops schedules and ensures staffing of Tellers and Personal Bankers on an ongoing basis

Performs monthly certifications

Performs overdraft decisions and non ODP collection procedures.

Other duties as assigned.

Job Qualifications:

High school diploma or general education degree (GED). Two to five years of teller and/or personal banker experience; or equivalent combination of education and experience. Strong coaching, motivation and training skills focusing on sales, service, operations and regulatory compliance.

Full Description

Commercial Loan Assistant II

Downtown | 40.00 hours/week

This position supports the Commercial Loan Officers by serving customers, gathering financial information, preparing loan documents, calculating payments, helping with closings, final processing, preparing loan reports, and using pricing software.

Objective:

This is the senior level position, with full skills, knowledge, and judgment in applying the bank’s commercial loan policies and procedures.  Routinely exercises independent judgment regarding customer issues with only general supervision.

Duties:

Greet customers, answer telephones, and respond to inquiries as appropriate.

Provide information to customers regarding all bank services, including consumer loans and basic commercial loans.

Respond to customer needs in absence of the Loan Officer whether via telephone or in person.

Prepare note request form for Loan Officers.

Check accuracy of all loan documents.

Prepare cashier’s checks and wires.

Make loan advances and transfers from accounts.

Order loan related documents such a title reports, environmental reports, appraisals, and UCC searches.

Ensure that loan documents, agreements, waivers, etc. are in agreement with the loan report as approved.

Close loans in absence of Loan Officer.

Initiate correspondence and/or telephone calls with customers to obtain necessary documents and information to eliminate credit file exceptions and to keep financial information accurate.

Maintain financial statement tracking reports to ensure that all financial statements are obtained prior to line renewal and as required in the loan agreements. May input farm loan budget spreadsheets and statements.

Assist in preparing loan reports, look up loan/deposit balances, line usage, and contingent liabilities.

Utilize the bank’s loan pricing software to price commercial loans as necessary.

Provide support with preparation of Excel spreadsheets as necessary. This will include preparation of financial statement spreadsheets on FAMAS software.

Assist Loan Officers in preparing loan packages for submission to the Small Business Administration and input into the SBA software.

Respond to loan inquiries from customers and prospects by giving out preliminary information, sending out applications, and referring the inquiry to a Loan Officer.  This will include referring customers to the correct person or department when they have questions regarding bank services.

May visit customer’s place of business to close loans or obtain or deliver documents.

Respond to credit inquiries regarding the bank’s loan customers when requested by the customer in writing and within the Bank’s policy.

Monitor/audit loan file after loan is boarded to ensure that documentation is in order and that all pending items are properly noted.

Follow up on all pending documentation as provided on reports generated by loan support for each Loan Officer.  This report is furnished on a monthly basis.

Maintain current knowledge of federal/state regulations governing granting of credit.

In the absence of the Loan Officer, evaluate and make decisions regarding small overdrafts.

Perform other duties as assigned.

Minimum Qualifications:

High school diploma or general education degree (GED) plus one year or more experience in commercial loan support and documentation at an advanced level; or equivalent combination of education and experience. Able to write professional business correspondence, and to effectively communicate information to, and respond to questions from customers and co-workers. Able to perform within prescribed methods of operating policies and established practice in order to make sound judgments regarding customer situations and requests.  Able to prioritize work projects to meet deadlines.  To perform this job successfully, an individual should have intermediate computer skills, including experience with Excel and Word. Ability to manage a large volume of projects with complex scheduled processes involving detailed and unique legal/financial requirements, and multiple and changing priorities. Ability to follow up on schedules over long periods.  Ability to balance priorities for several officers.  Thorough knowledge of all INB commercial loan policies and processes, including real estate lending.  Familiarity with business financial statements and basic processes of analysis for banking purposes. A cooperative, positive, professional attitude toward customers, potential customers, and co-workers.  Excellent interpersonal skills. 

Other Preferred Qualifications (not required):

Previous experience or training in community banking, commercial or real estate credit, lending and documentation, business accounting, and/or financial statements use and analysis.  Previous experience and/or training in consumer lending, financial services sales, specialized solftware such as Tcalc, Ag, or SBA lending.

Full Description

Loan Servicing Administrator

Downtown | Full-time Exempt

The Loan Servicing Administrator is responsible for effective provisioning, installation/configuration, operation and maintenance of systems software and related infrastructure for the lending area, while acting as a backup for the Loan Servicing Manager. Performing various activities related to administration, project development, system problem research, setup and implementation.

Essential Functions:

Install new/updated existing applications for lending area under the direction of Loan Servicing Manager

Maintains, deletes, adds user setup to appropriate loan systems

Skilled at analyzing business processes, streamlining processes using technology and problem solving skills

Ensures that all releases for bank lending products are current and functioning optimally

Develop and maintain reports to oversee service quality and ensure Service Level Standards are met to management

Researches and submits cases to vendors for error, setup, changes, problems for resolutions

Assists in Management of vendor relationships and evaluate and obtain quotes for new services

Assists in preparation of training material and performance of training sessions covering application management updates and/or new lending projects.

Assumes responsibility for various department functions in the absence of the Loan Servicing Manager and backs up staff members in overload situations.

Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values; accepts responsibility for own actions.

Stays abreast of industry trends, products and technology.

Performs other duties as assigned.

Preferred Job Qualifications:

Proven system implementation, system management and presentation skills. Self-motivated individual with a minimum three to five years of system management experience. Must have a successful track record in managing all phases of a project. Able to work independently in a results oriented environment. Must have strong and professional interpersonal and communication skills. Able to evaluate processes and technological or outsourced solutions which will result in an efficient and cost effective operating environment. Decisions normally have a noticeable effect department-wide and company-wide.  Judgement errors can typically require time to correct and impact the bank globally with downtime, loan perfection or regulatory errors.

Other Preferred Qualifications (not required):

Bachelor’s degree (4 year) or equivalent combination of educational and work experience required. Previous experience in the banking industry. Crystal reporting or report writing experience.

Full Description

Teller

Airway Heights | 29.75 hours/week
Downtown | Float 40.00 hours/week

Processes a wide variety of transactions under supervision, and in accordance with existing procedures and systems. Cross sells and opens the Bank’s deposit, loan and electronic products and services with an emphasis on providing excellent customer service.

Employee will contribute to the success of the branch by active participation in branch sales activities. Work involves constant and direct interaction with bank customers and potential customers and requires the ability to accurately record information and communicate effectively. Work may be performed on the teller platform or at a drive-thru window.

Essential Functions:

Provide the following services for customers, in person, by telephone or by mail:

Process deposits and loan payments to customer accounts
Disburse cash or check withdrawals
Provide cashiers checks and/or money orders
Exchange Canadian currency at current rate of exchange
Perform account transfers both in-person and over the phone
Take Visa payments and disburse cash advances
Assist customers accessing safe deposit boxes
Operate Teller terminal and accurately record amounts received and disbursed

Daily open and close Teller terminal, account for cash assigned, received, disbursed. Accurately balance to Teller terminal close report and remit daily work.

Assist in opening and closing procedures of the branch.

Proactively seek to deepen customer relationships by cross selling Bank products and services.

Open new consumer and business accounts as needed.

Process non-real estate loan applications (i.e. term loans, lines of credit, credit cards).

Make outbound customer service phone calls as directed.

Adhere to Bank’s policies and procedures at all times.

Proactively seek to mitigate risk in every transaction.

Respond to customer inquiries.

Process account maintenance.

Maintain flexibility in order to work a schedule that can vary depending upon the needs of the branch.

Perform other duties as assigned, including but not limited to: check encoding, ATM machine balancing, address changes, filing, answering telephone, processing mail and assisting employees in other departments as required.

Preferred Job Qualifications:

6-12 months cash handling and customer service experience.

Hours:

Airway Heights: Monday 8:30 a.m. – 6:15 p.m.; Tuesday – Thursday 10:45 a.m. – 3:15 p.m.; Friday 10:00 a.m. – 6:15 p.m.

Float: Must be available Monday - Friday, between the hours of 8:00 a.m. and 6:00 p.m.; Schedule will change based upon the needs of the bank and various branches.

Full Description

CLOSED - Branch Manager

Francis | Full Time Exempt

The Francis Branch Manager position has been filled.

This position is responsible for the administration and efficient daily operation of a full service branch office (this can include more than one location), including product sales, lending, operations and security in accordance with the Bank’s objectives. Develops new deposit and loan business; provides a superior level of customer relations and promotes the sales and service culture through coaching, guidance and staff motivation. This position will achieve branch sales goals through new business sales, referrals and retention of account relationships.

Attain Bank and branch annual goals through active participation in sales management and proactive calling on area businesses to create sales opportunities among existing and prospective business customers.

Participates in community affairs to increase the Bank’s visibility and to enhance new and existing business opportunities.

Continuous pipeline management of a viable business list of new and existing customers. This will include identifying potential customers and the decision makers within each organization.

Works with various bank departments, including mortgage, commercial lending and outside investment company for referrals and joint calls.

Maintains extensive knowledge of current market conditions.

Maintains proficient knowledge of all of the bank’s products and services, including the electronic services of the bank so that they can present solutions and services that meet or predict the customers’ current and future financial needs.

Provides leadership and supervision; delegates day to day operations to the Assistant Branch Manager (or other branch personnel as needed).

Provides loan services to consumers and business customers, to include quoting rates, terms, and programs, and processing loan requests in accordance with bank policies and procedures.

Manages and mitigates operational risks by following established policies and procedures and making sound business decisions.

Makes effective hiring decisions for the branch.

Completes timely employee performance reviews and/or assists Assistant Branch Manager in this process.

Be available to employees after hours and on weekends if necessary.

Conduct monthly employee meetings to include product training, sales coaching, compliance training, security training and communicate branch and bank strategies/changes to the employees.

Work with Chief Retail Banking Officer on an annual branch budget, including growth and income goals, employee salary changes and any facility improvements needed in the fiscal year.

Counsel, coach, mentor and train branch employees as needed.

Address and resolve any customer issues that arise that require the direction of a Branch Manager.

Performs other duties as assigned.

Hours are Monday - Friday 8am - 5pm

Minimum of 5 years of retail banking experience. Training and experience in retail sales and basic marketing. Previous experience in leading a sales team in a retail or financial environment. Proficient knowledge of banking products and services.

Full Description

CLOSED - Ruby Teller

Ruby | 34.50 HOURS/WEEK

The INB Ruby Teller position has been filled.

INB is often searching for outgoing, detail-oriented Teller candidates. Tellers are responsible for processing a wide variety of transactions under supervision, and in accordance with existing procedures and systems. Cross sells and opens the Bank's deposit, loan and electronic products and services with an emphasis on providing excellent customer service. Contributes to the success of the branch by active participation in branch sales activities. Work involves constant and direct interaction with bank customers and potential customers and requires the ability to accurately record information and communicate effectively. Work may be performed on the teller platform or at a drive-through window. Excellent customer service and cash-handling skills required. Previous teller experience preferred but not required.

Full Description

CLOSED - Human Resource Assistant

Hayden Lake | 30.00 HOURS/WEEK; SCHEDULE TBD

The Human Resource Assistant position has been filled.

OVERVIEW

Provides support to the Director of Human Resources by performing a wide variety of routine clerical duties under close supervision in all areas of Human Resources including compensation, benefits, recruiting, compliance, and employee relations.

ESSENTIAL FUNCTIONS

Assist employees by answering questions regarding policies and procedures, benefits, and other HR-related issues.

Assist with the employee orientation process by completing orientation packets, sending notifications, and conducting orientation meetings.

Assist with Human Resources Information System entry and review process.

Serve as backup for the payroll entry and processing.

Review payroll entries and work with Accounting Representative to ensure that payroll is correct prior to submission.

Manage Banker of the Month and other employee awards programs.

Coordinate the Nationwide Multistate Licensing System (NMLS) registration and renewal process.

Assist in employee performance evaluation process by ensuring that supervisors have the information they need in order to complete evaluations in a timely manner.

Maintain employee personnel files by uploading payroll, benefits, and other personnel documentation into the AccuDoc system.

Prepare and maintain various reports, lists, and information located on the shared drive.

Reconcile Flexible Spending Account statements.

Assist with preparation of quarterly and annual payroll tax reports.

Reconcile monthly employee insurance invoices and submit to Account Payable department in a timely manner.

Track employee training attendance and reconcile training GL.

Prepare and maintain various payroll reports for management.

Assist with the employee screening process by ordering pre-employment screening reports.

Assist with planning and coordination of employee events and HR meetings.

Provide assistance with completion of the employee exit procedures.

Maintain expert level knowledge of Bank’s HR policies and procedures.

Ensure proper documentation of HR and payroll-related issues.

Assist with compliance-related reporting and tracking.

Assist with research and document retrieval related to various audits.

Maintain excellent working relationship with employees and business partners.

Maintain highest regard for the confidential nature of HR information.

Other duties as assigned.

Job Qualifications:

High school diploma or general education degree (GED), plus 1-2 years’ experience in a professional environment, or equivalent combination of education and experience. Excellent verbal and written communication skills. Ability to interface with employees in a professional manner, using considerable discretion and professionalism. Strong accounting or math skills. Ability to manage multiple tasks.

Other Preferred (not required) Qualifications:

Experience in human resources, payroll, and/or accounting. Basic knowledge of human resources and labor laws. Bachelor’s degree in management, human resources, or accounting.

Full Description

CLOSED - Data Processing Specialist

Downtown | 25 HOURS/WEEK

The Data Processing Specialist position has been filled

Responsible for assuring the timely posting of checks drawn on INB and other banks, posting to bank accounts, posting of customer deposits, processing of return items, and support of various automated banking processes.

Summary

Process incoming and outgoing Federal cash letters.

Process Canadian Cash letters

Accurately process and balance scheduled files interfaced into the core system. (Internet Banking, ATM, Bill Pay, ACH, Wires, Customer Remote Deposits)

Process exception items files for On-Us Returns and incoming Federal Reserve Returns and print customer return item notifications.

Review the processed branch capture items for exceptions and accuracy prior to interfacing into core system.

Track and log branch reject rate.

Ensure that all branch capture batches are submitted by each branch and log the time each branch completes their final end of the night batch.

Transmit all on us checks, deposits, and general ledger information from the branch capture system to the core system in order to post, update and print various reports and daily statements for the bank.

Transmit ATM daily balance files, print reports and repair ATM rejects.

Process Internet Banking applications and email/mail passwords to customers/branches.

Provide assistance to bank employees.

Provide assistance to customers (mainly Internet Banking assistance).

Process and update the bank’s core system.

Conduct night closing procedures.

Minimum Job Requirements

Operate a 10-key by touch

Intermediate computer skills

Detail-oriented

Able to work independently

Able to process transactions accurately and within strict deadlines

Job Qualifications –

Previous experience in proof or bank operations

Understanding of basic accounting

Hours

Monday – Friday 4:00 p.m. – 9:30 p.m.

Full Description

CLOSED - Commercial Loan Assistant

Coeur d’Alene | 40.00 hours/week

The position of Commercial Loan Assistant has been filled.

This position supports the Commercial Loan Officers, Credit Analysts, and Commercial Loan Assistant II’s by serving customers, gathering financial information, helping with closings, final processing, and preparing loan reports. This is an entry level position, subject to close supervision in order to develop full skills/knowledge and judgment in applying bank’s commercial loan policies and procedures. May exercise occasional independent judgment within strictly delegated limits.

Duties:

Greet customers, answer telephones, and respond to inquiries as appropriate.

Respond to customer needs in absence of the Loan Officer or Commercial Loan Assistant II whether via telephone or in person.

Prepare cashier’s checks and wires.

Make loan advances and transfers from accounts.

Order loan related documents such a title reports, environmental reports, appraisals, and UCC searches.

Learn and understand all INB loan policies and products for cross-selling.

Learn and maintain current knowledge of federal/state regulations governing granting of credit.

Respond to loan inquiries from customers and prospects by giving out preliminary information, sending out applications, and referring the inquiry to a Loan Officer. This will include referring customers to the correct person or department when they have questions regarding bank services.

Respond to credit inquiries regarding the bank’s loan customers when requested by the customer in writing and within the Bank’s policy.

Prepare monthly loan maturity and risk code reports for Loan Officers and team.

Maintain financial statement tracking reports for assigned Loan Officers to ensure that all financial statements are obtained prior to line renewal and as required in the loan agreements.

Initiate correspondence and/or telephone calls with customers to obtain necessary documents and information to eliminate credit file exceptions and to keep financial information accurate.

Prepare loan reports and loan addendums, look up loan/deposit balances, line usage, and contingent liabilities.

May visit customer’s place of business to close loans or obtain or deliver documents.

Follow up on all pending documentation as provided on reports generated by loan support for each Loan Officer. This report is furnished on a monthly basis.

Perform other duties as assigned.

Minimum Qualifications:

High school diploma or general education degree (GED) plus one year or more experience serving customers in a business services or related industry; or equivalent combination of education and experience. Able to write professional business correspondence, and to effectively communicate information to, and respond to questions from customers and co-workers. Able to perform within prescribed methods of operating policies and established practice. Able to prioritize work projects to meet deadlines. To perform this job successfully, an individual should have intermediate computer skills, including experience with Excel and Word. Ability to coordinate multiple projects with complex scheduled processes involving detailed legal/financial requirements, and multiple and changing priorities. Ability to follow up on schedules over long periods. Ability to balance priorities for several officers. A cooperative, positive, professional attitude toward customers, potential customers, and co-workers. Excellent interpersonal skills.

Other preferred (not required) qualifications:

Previous experience or training in commercial or real estate credit, lending and documentation, business accounting, and/or financial statements use and analysis.

Full Description

CLOSED - Personal Banker, Airway Heights

Airway Heights | 37.75 hours/week

The position of Personal Banker at our Airway Heights Branch has been filled.

Personal Bankers (PBs) are responsible for offering and selling financial products and services to both consumer and business customers. This position routinely works with customers and business clients to build and deepen relationships by discovering financial needs and recommending the best products, services and solutions to meet those needs.

Proactively meets with customers, in person and over the phone, to discover their financial needs and provide product and service recommendations. This position requires a thorough knowledge of the Bank’s products and services and strong sales skills.

Duties:

Meet and exceed consumer and business client goals as directed by the Branch Manager and the Assistant Branch Manager.

Open deposit accounts and sell financial products (i.e. credit cards, CDs, IRAs, loans).

Identify opportunities to refer customers to other INB departments and specialists.

Proactively mitigate risk in every business, product, and service transaction.

Provide loan services to consumers and business customers, to include quoting rates, terms, and programs, and processing loan requests in accordance with bank policies and procedures.

Make outbound phone calls to customers. May also make outside sales calls, as requested by the Branch Manager or Assistant Branch Manager.

Attend outside business events to market the bank and increase networking.

Assist branch management in coaching and motivating employees to attain the growth goals of the branch.

Respond to customer inquiries regarding the operation of accounts and access to services.

Maintain NMLS registration as required by law, including initial registration, periodic renewal, and education requirements.

Perform Teller duties as needed. (See Teller job description)

Performs other duties as assigned

Performs other duties as assigned

Minimum Qualifications:

High school diploma or general education degree (GED) plus two to three years of cash handling and customer service experience in a retail, financial, or related environment; or equivalent combination of education and experience. Able to write professional business correspondence, and to effectively communicate information to, and respond to questions from, co-workers and customers. Basic computer skills, including experience with Excel and Word. Able to process transactions accurately. A cooperative, positive, professional attitude toward customers, potential customers, and co-workers. Excellent interpersonal skills.

Other preferred (not required) qualifications: Community bank experience, 1-2 years Teller or new accounts experience. Understanding and ability to cross sell banking products.

Full Description

Join Our Team

As the Inland Northwest's premiere community bank, we are seeking talented and skilled professionals to add to our growing team. Please take a few moments to send your application and resume to [email protected]

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