Be safe while banking online

While online banking is safe, as a general rule you should always be careful about giving out your personal financial information over the Internet. You should also make sure your systems and devices are secure. Review the following tips to protect your personal information while using the Internet.

Computer and Device Security

Supported Systems and Software

Currently Supported Operating Systems:

To ensure your information stays secure, you are encouraged to use a computer running a supported operating system and a supported web-browser.

Please contact Microsoft or Apple to ensure your operating system is still supported:
Any Windows operating systems still supported by Microsoft
Any Apple operating systems still supported by Apple

On April 8, 2014 Windows XP will no longer be supported by Microsoft. If you are using a computer running Windows XP to access Online Banking, this increases the possibility that your online banking credentials may be compromised due to a security vulnerability. This means that for customers still using Windows XP and Internet Explorer 8, Microsoft will no longer develop security patches to counter the exploits used by hackers or malicious software developers.

Currently Supported Web Browsers:

Explorer Versions 9, 10, 11
Google Chrome

Currently Supported Adobe:

Adobe Versions 9, 10, 11

Security Practices

Install anti-virus software, anti-spyware software, and a firewall. Set your preference to update these protections often. Protect against intrusions and infections that can compromise your computer files or passwords by installing security patches for your operating system and other software programs.

Password and Security Questions

Protect your computer and devices by adding a password or pin in order to access them. Use complex passwords using numbers, upper and lower case letters and special characters. Do not share your passwords with others or write them down. Avoid using the same password for multiple systems such as email and online banking. Log off your online banking session or close your app when you are done. You should also set your computer or device to automatically lock after a period of time.

Many websites, including INB's online and mobile banking, use security questions to authenticate you. These questions are designed to be something only you should know, so don't share excessive information about yourself on social networking sites. This information can be used by an identity thief to access your systems or accounts.

Business Security Training

INB is committed to making online banking safe and secure. To help you stay informed and protected, we have provided some business training modules about online security and risk management. Please click here to access the training modules.

Identity Theft

Identity theft occurs when someone obtains your personal or financial information in order to assume your identity for fraudulent purposes. Identity theft continues to be a problem in the United States. Access the following information to keep it from happening to you.

Resources for Understanding Identity Theft

The Federal Trade Commission has done a great job outlining the threats you face both on and offline. Click here to access these resources.

For additional information on the risks presented by identity theft click here for a video on identity theft prevention guidance for individuals and click here for guidance for businesses.

What to Expect from Us

INB will never send you an email requesting personal information or containing embedded links. If we do need to contact you by email, we will do it within our secure online banking message system.

What To Do

If you think you are a victim of identity theft then you should contact us. You should also use the Federal Trade Commission resources provided at