Tie Debit Card to Digital Account
If you have a joint checking account or more than one INB debit card, you may not be able to turn all of your cards off and on. To have that ability, you need to tie individual debit cards to your online account. Follow the steps outlined in this video.
Was that You Using your INB Debit Card? Get Alerts When Your Card is Used.
To assure you’re the only one using your debit card, get a text or email alert every time your card is used. You can also get an alert if your card is declined. Then if it’s NOT you using the card, let us know so we can stop additional transactions right away
- To add this feature, visit the "Manage Cards" in your digital account.
- Then, click the ">" sign next to your card number.
- Next, choose ">" sign "Manage Alerts."
- Click the ">" sign next to "Alert Type" and choose which type of alerts you would like.
- Choose "Save" when prompted.
Now you're set! You will begin receiving text messages whenever your debit card is used or declined. If you need any assistance, don't hesitate to talk to your banker or call 877-771-2316 for help.
You Can Change Your PIN Anytime
If your debit card is tied to your account, you’ll see the first four digits of your card number. Simply tap the number. If you don’t see your card displayed, follow the directions above on tying your debit card to your digital account.
Once you tap on your account number, you’ll then see a number of options including “Security>Change PIN.” Tap this section.
Next, type in your new 4‐digit PIN. Confirm the change by typing the same number in the “Re‐Enter” box. Finally, hit “Change PIN.”
As an added level of security, you’ll be asked to enter a code to verify the change. You choose how to get the code: via text or email.
Almost immediately, you should see the code come through on your phone as a text message or via email. Copy that number from your message, and paste it into the “passcode” box on your screen.
That's it. You should now start using your new PIN.
Turn Your Debit Card Off and On
You’ve seen the commercials. In the scenario, someone realizes he can’t find his debit card. Concerned it might get in the wrong test hands, he pulls out his phone, turns the card off so no one can use it. Later, he finds the card and turns it back on just as easily. No phone calls. No worries about unwanted charges. This feature is available for any INB customer who uses our online banking tool.