Contact Us

Send us your questions, comments, thoughts, ideas. At Inland Northwest Bank, providing you with fast, responsive service is a top priority. We offer several convenient ways to contact us:

Customer Service

Have questions about your account? No automated voice systems here! You will always speak to a real person when you call during business hours.

Call (509) 456-8888 or (888) 509-7922
Monday through Friday, 8:00 am–5:00 pm
Write Inland Northwest Bank
421 W. Riverside Ave., Suite 113
Spokane, WA 99201
Report a Lost or Stolen Card Debit or ATM Card (800) 888-0085, option 3
Credit Card (800) 325-3678
Nearest Branch Click here to locate the
nearest INB location.

Find an INB Banker

or select a department below:

Executive Management

NameTitlePhoneEmail
Randall L. FewelPresident & CEO509.462.3600rfewel@inb.com
Mark DresbackChief Revenue Officer509.462.3610mdresback@inb.com
Liz HerndonChief Retail Banking Officer509.462.3599lherndon@inb.com
David HockettChief Risk Officer509.462.3596dhockett@inb.com
Holly PoquetteChief Financial Officer509.462.3611hpoquette@inb.com
Scott SouthwickChief Credit Officer509.462.3595ssouthwick@inb.com

Commercial Lending

NameTitlePhoneEmail
T.J. BrillCommercial Team Leader509.462.3614tjbrill@inb.com
Kyle HendricksCommercial Loan Officer208.664.8747khendricks@inb.com
Ron JacobsonDirector of Private Banking208.664.8747rjacobson@inb.com
Ryan LeeCommercial Loan Officer509.462.3620rlee@inb.com
Shelley MenneCommercial Loan Officer509.462.3612smenne@inb.com
Keith MiresCommercial Loan Officer509.462.3593kmires@inb.com
Mike WilsonCommercial Loan Officer509.462.3619mwilson@inb.com

Residential Mortgage & Construction Loans

NameTitlePhoneEmailNMLS#
Douglas J. BeaudoinMortgage Department Manager509.462.3626dbeaudoin@inb.com403639
David CloeHome Loan Consultant509.294.2892dcloe@inb.com487430
Geoff LeeHome Loan Consultant509.462.4259glee@inb.com405521
Candace LugvielHome Loan Consultant509.979.5152clugviel@inb.com41842
Kent V. NelsonHome Loan Consultant509.994.7424knelson@inb.com104006
Cory OberstHome Loan Consultant509.462.3629coberst@inb.com299380

Consumer Lending

NameTitlePhoneEmail
Duane HendersonConsumer Loan Officer509.462.3617dhenderson@inb.com

Branch Management

NameTitlePhoneEmail
Spencer BrowerBranch Manager (Coeur d'Alene & Hayden)208.664.8747sbrower@inb.com
Janet DiblerBranch Manager (Airway Heights)509.244.4840jdibler@inb.com
Holly FinneyBranch Manager (Post Falls)208.777.0887hfinney@inb.com
Kelly HagenBranch Manager (Spirit Lake)208.623.5700khagen@inb.com
Deanna HanleyBranch Manager (Francis & Northpointe)509.323.1144dhanley@inb.com
Heidi HorobiowskiBranch Manager (Spokane Valley)509.924.1033hhorobiowski@inb.com
Brandon KerrBranch Manager (Ruby & South Hill)509.232.4666bkerr@inb.com
Nicole MelcherBranch Manager (Downtown Spokane)509.456.8888nmelcher@inb.com

Cash Management

NameTitlePhoneEmail
Bradley AlcockCash Management Officer509.462.3621balcock@inb.com

Human Resources

NameTitlePhoneEmail
Jennifer NelsonHuman Resources Manager208.635.7166jnelson@inb.com

Shareholder Relations

NameTitlePhoneEmail
Leilani McKernanCorporate Secretary509.462.3601lmckernan@inb.com

Information Technology

NameTitlePhoneEmail
Stan AndersonIT Manager509.462.3631sanderson@inb.com

Marketing

NameTitlePhoneEmail
Jason MillerVice President of Marketing509.462.3609jmiller@inb.com

Secure Email

Inland Northwest Bank is pleased to announce that we now offer our customers another option to communicate with our staff electronically as well as to ensure your confidential information (account numbers, tax id numbers and financial statements, etc.) is communicated safely: