Contact Us

Send us your questions, comments, thoughts, ideas. At Inland Northwest Bank, providing you with fast, responsive service is a top priority. We offer several convenient ways to contact us:

Customer Service

Have questions about your account? No automated voice systems here! You will always speak to a real person when you call during business hours.

Call (509) 456-8888 or (888) 509-7922
Monday through Friday, 8:00 am–5:00 pm
Write Inland Northwest Bank
421 W. Riverside Ave., Suite 113
Spokane, WA 99201
Report a Lost or Stolen Card Debit or ATM Card (800) 888-0085, option 3
Credit Card (800) 325-3678
Nearest Branch Click here to locate the
nearest INB location.

Find an INB Banker

or select a department below:

Executive Management

Randall L. FewelPresident & CEO509.462.3600[email protected]
Mark DresbackChief Revenue Officer509.462.3610[email protected]
Liz HerndonChief Retail Banking Officer509.462.3599[email protected]
David HockettChief Risk Officer509.462.3596[email protected]
Holly PoquetteChief Financial Officer509.462.3611[email protected]
Scott SouthwickChief Credit Officer509.462.3595[email protected]

Commercial Lending

T.J. BrillCommercial Team Leader509.462.3614[email protected]
Kyle HendricksCommercial Loan Officer208.664.8747[email protected]
Ron JacobsonDirector of Private Banking208.664.8747[email protected]
Ryan LeeCommercial Loan Officer509.462.3620[email protected]
Shelley MenneCommercial Loan Officer509.462.3612[email protected]
Keith MiresCommercial Loan Officer509.462.3593[email protected]
Mike WilsonCommercial Loan Officer509.462.3619[email protected]

Residential Mortgage & Construction Loans

Douglas J. BeaudoinMortgage Department Manager509.462.3626[email protected]403639
David CloeHome Loan Consultant509.294.2892[email protected]487430
Geoff LeeHome Loan Consultant509.462.4259[email protected]405521
Candace LugvielHome Loan Consultant509.979.5152[email protected]41842
Kent V. NelsonHome Loan Consultant509.994.7424[email protected]104006
Cory OberstHome Loan Consultant509.462.3629[email protected]299380

Branch Management

Spencer BrowerBranch Manager (Coeur d'Alene & Hayden)208.664.8747[email protected]
Janet DiblerBranch Manager (Airway Heights)509.244.4840[email protected]
Holly FinneyBranch Manager (Post Falls)208.777.0887[email protected]
Kelly HagenBranch Manager (Spirit Lake)208.623.5700[email protected]
Deanna HanleyBranch Manager (Francis & Northpointe)509.323.1144[email protected]
Heidi HorobiowskiBranch Manager (Spokane Valley)509.924.1033[email protected]
Brandon KerrBranch Manager (Ruby & South Hill)509.232.4666[email protected]
Nicole MelcherBranch Manager (Downtown Spokane)509.456.8888[email protected]


Jason MillerVice President of Marketing509.462.3609[email protected]

Secure Email

Inland Northwest Bank is pleased to announce that we now offer our customers another option to communicate with our staff electronically as well as to ensure your confidential information (account numbers, tax id numbers and financial statements, etc.) is communicated safely: