Contact Us

Send us your questions, comments, thoughts, ideas. At Inland Northwest Bank, providing you with fast, responsive service is a top priority. We offer several convenient ways to contact us (NO VENDOR SOLICITATIONS PLEASE):

Contact a Branch

Call or stop by any INB branch location to speak to someone. Find the nearest INB location.

Contact Us Online

Send us a secure message using the online form below.

Call our Customer Service Hotline

No automated voice systems here!

You will always speak to a real person when you call.

Call customer service at (509) 456-8888 or toll free at (888) 509-7922

Monday-Friday, 8:00 am-5:00 pm

Report a Lost/Stolen Card

ATM or Debit Card

For a lost or stolen ATM or debit card, call customer service. After hours, call (800) 888-0085 and select option 3.

Credit Card

For a lost or stolen credit card after hours, call (800) 325-3678.

Mortgage Services

In case of errors noted in the servicing of your mortgage loan or if you would like to request information about your mortgage loan write us at:

Inland Northwest Bank

Loan Servicing Department

421 W. Riverside, Suite 113

Spokane, WA 99201


Secure Email

Inland Northwest Bank is pleased to announce that we now offer our customers another option to communicate with our staff electronically as well as to ensure your confidential information (account numbers, tax id numbers and financial statements, etc) is communicated safely:

  • OK Name (required) is required
  • Phone (optional)

    - -
    Optional OK Phone (optional) is required
  • OK E-mail (required) is required
  • OK Questions (required) is required
  • OK Security Code (required) is required