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What makes us different

INB is a growing community bank located in the Greater Spokane Area, North Idaho, The Palouse, and The Tri-Cities.

Our Value Statement

At INB, the customer comes first. We are always learning and strive to share our knowledge with others. Every day, we compete to win trust and develop long-lasting relationships that can help improve the communities in which we do business.

AboutINB

Why INB?

Beyond the convenience of virtual banking, utilizing our network of 16 strategically placed locations, and taking advantage of our competitive banking products - INB is home to experienced banking professionals that can help manage the many different aspects of your financial future. 

Nearly every dollar deposited at INB is:

Loaned locally, to help the next xCraft start their new business.
Donated locally, to help non-profits like Teen Closet make a difference.
Sponsored locally, to help community icons like the INB Performing Arts Center.
Invested locally, to hire and train quality INB Banking Professionals.  
Distributed locally, so The Johnson's can build or buy their next dream home.

Defining our 5 C's

Customer

Heightened Level of Internal and External Service
Meaningful Conversation
Engaging Dialog
Solving Problems and Finding Solutions
Listening and Understanding
Kindness and Compassion

Competence

Continuous and Ongoing Learning
Asking Questions and Being Curious
Ensuring Bank Security and Customer Safety
Guaranteed Customer Privacy
Deep Understanding of Policies and Procedures
Dedication to Bank Compliance
Attention to Detail

Confidence

Coaching and Mentoring
Collaboration
Sharing Knowledge
Taking Initiative
Empowerment
Making the Right Decisions

Compete

Building New Relationships
Earning Trust
Helping our Customers Succeed
Exceptional Service
Providing Memorable Customer Experience
Celebrating Accomplishments
Career Advancement

Community

Volunteering and Community Involvement
Goodwill and Compassion
Economic Development
Community Donations and Sponsorships
Commitment to the "Community Reinvestment Act"
Neighborhood Enhancements

AboutINB2