Manage Cards

Tie Debit Card to Digital Account

If you have a joint checking account or more than one INB debit card, you may not be able to turn all of your cards off and on. To have that ability, you need to tie individual debit cards to your online account. Follow the steps outlined in this video.

 

Was that You Using your INB Debit Card? Get Alerts When Your Card is Used.debit card alerts

To assure you’re the only one using your debit card, get a text or email alert every time your card is used. You can also get an alert if your card is declined. Then if it’s NOT you using the card, let us know so we can stop additional transactions right away

  • To add this feature, visit the "Manage Cards" in your digital account.  
  • Then, click the ">" sign next to your card number. 
  • Next, choose ">" sign "Manage Alerts."
  • Click the ">" sign next to "Alert Type" and choose which type of alerts you would like.
  • Choose "Save" when prompted.

Now you're set! You will begin receiving text messages whenever your debit card is used or declined. If you need any assistance, don't hesitate to talk to your banker or call 877-771-2316 for help. 

You Can Change Your PIN Anytime

If your debit card is tied to your account, you’ll see the first four digits of your card number. Simply tap the number. If you don’t see your card displayed, follow the directions above on tying your debit card to your digital account.

Once you tap on your account number, you’ll then see a number of options including “Security>Change PIN.” Tap this section.

Next, type in your new 4‐digit PIN. Confirm the change by typing the same number in the “Re‐Enter” box. Finally, hit “Change PIN.”

What Next?
As an added level of security, you’ll be asked to enter a code to verify the change. You choose how to get the code: via text or email.

Almost immediately, you should see the code come through on your phone as a text message or via email. Copy that number from your message, and paste it into the “passcode” box on your screen.

That's it. You should now start using your new PIN.

Turn Your Debit Card Off and On

turn debit card on and off - web

You’ve seen the commercials.  In the scenario, someone realizes he can’t find his debit card. Concerned it might get in the wrong test hands, he pulls out his phone, turns the card off so no one can use it. Later, he finds the card and turns it back on just as easily.  No phone calls.  No worries about unwanted charges. This feature is available for any INB customer who uses our online banking tool.

You Can Manage Your Card Limit

Most INB debit cards have a daily limit of $3,000. We set limits to protect you in the event your card is compromised.

But maybe you’d like to use your card to pay for a big auto repair or to upgrade your appliances. You can! You simply increase your limit for a short period of time using your INB digital account. Here’s how:

How to do it:

  • To increase your limit, sign into your digital bank. Select “Manage Cards” from the main menu.
  • In “My Cards,” choose the card you’d like to increase the limit on. Then choose “Request Temporary Spending Limit Increase.”
  • You’ll then see a message asking you to confirm this option. Hit “Confirm” at the bottom of your screen.

What Next?

You’ll then have 30 minutes to spend at the new, temporary level. The level will be the lesser of $10,000 or your current balance. After 30 minutes, your spending limit will revert back to the lower level.