Reviews Make the Day Brighter for INB Mortgage Lenders
/ VP, Mortgage Operations
People pretty readily complain about bad service, so when people take the time to write a review about good service, that makes any day a bit brighter. A couple of our mortgage lenders – and the team behind them -- recently got great reviews from customers.
Stacy Borho Wolak, an INB mortgage lender in Peoria and Wisconsin, has been a mortgage lender for more than 20 years, yet she’s still excited when someone takes the time to write a review about her service. A customer who closed a loan in May wrote this review on Zillow.
“Stacy was absolutely incredible to work with. As a first-time home buyer, I was really not sure how to navigate the process of acquiring a home loan and the ins and outs of what really went into a home loan. But Stacy was the best possible person that I could have had by my side to help me through the process. She was so patient with me, and was always happy to answer any question that I had. And she explained things in such a way that I could understand everything that was happening. She was always available and quick to take action when something was ready to be done to move my home loan application forward. I was also somebody who did not have a great credit score, and Stacy really went to bat for me to help me get approved for a loan. I can honestly say that I could not have purchased a home without Stacy, and words cannot express how much I appreciate her help. She is so genuinely kind, and never judged me for my lack of knowledge. 10/10 recommend her, I have no negative comments to make. She will get you the home you want and is the nicest person to help you get it.”
Thanks to a Bloomington, IL customer who recently left this Google review about Mortgage Lender Grace Nichols.
“My husband and I recently went through the experience of purchasing our first home. Our realtor, recommended INB-Bloomington and mortgage officer Grace. There were times people questioned us to why we choose INB instead of the newer, online mortgage companies. My husband and I wanted to build a relationship with a bank and that is exactly what transpired. We plan on going through INB for other services as well. Grace provided us with a personable experience. We shared stories and pictures of our children. INB and Grace at the end of the day knew what was most important to our family and made that happen! We recommend INB and Grace for all of your Mortgage or banking needs! The relationship that we built with INB and Grace brought us back to our hometown happiness and that is something that you won’t find with an online mortgage broker.”
Another client left this review on Zillow:
“Working with Grace was extremely easy. She responds super quick to all questions and made sure that I wasn't left wondering about deadlines, next steps, or the status at any point. She also did a fantastic job of making sure that I wasn't left with any questions. She is really personable and I felt like she did really care about what was in my best interest. I highly recommend her!”
Stacy’s NMLS # is 689948.
Grace’s NMLS # 1886626.