By Kathy Greer
Senior Vice President, Retail Executive Manager
For Darcy Marr, it’s all about family. She comes to work every day to provide for her children. She loves her work because her employees and Pleasant Plains customers are like family.
Darcy has found a second family in the banking world throughout her adult life. She started as a teller at Premier Bank in Jacksonville in 2002. “Working for a small-town community bank,” she explains, “I had every opportunity to grow. I held various positions including teller, teller supervisor, customer service representative, and senior customer service representative.” After working her way through these roles, she became human resource director, a job she held for eight years until Premier was bought by Town and Country Bank. With Town and Country, Darcy moved to Springfield as a branch manager before accepting the position as INB’s Pleasant Plains branch manager.
These jobs gave Darcy experience in all facets of banking. Compliance. IT. Marketing. “I dabbled in everything,” she says. That experience is exactly what INB was looking for when trying to fill the job of retired Branch Manager Marsha Shomidie. “Marsha left an amazing legacy,” explains Darcy. “I was very lucky to be able to work with her for about six months to get acclimated.”
But Why INB?
Darcy chose to work for INB because, “INB is a bank that values close relations with customers and employees. It’s what I fell in love with when I started in banking. I knew from the beginning this is what I wanted to do with my life. Now I can continue doing what I love.”
Day in and day out, Darcy looks forward to making connections with people. “I love being able to sit down with someone and really get to know them.” There have been countless people that have touched her life over the years. “I appreciate the fact customers trust you enough to come to you for guidance. Even in the toughest situations, I always try to put myself in their shoes and do whatever I can to help them through. Being able to listen to their story and share yours with them – they become a part of your life.” She has even transitioned some of these professional relationships into personal ones.
At the same time, empathy can be difficult. “I wear my heart on my sleeve,” Darcy says, “So if I’m not able to help someone, it’s a tough day for me.”
But when Darcy leaves the bank at the end of the day, she knows there are several smiling faces waiting for her at her New Berlin home. The reasons she left in the morning are there at night: Trenton, age 10; Taylee, age 8; and twins Kullen and Karlee, age 3.