Phishing typically involves an attacker sending an email that appears to be generated from a legitimate company with a link to an imposter website designed to look like the company's official website. The imposter website will then trick recipients into providing sensitive information.
Inland Northwest Bank, as a general rule, does not send email to customers outside our secure mail service. If you receive an email from INB and question its legitimacy, contact us at 1-888-509-7922 to authenticate the message.
How To Tell
The following are general indicators of a phishing attack:
- The email has a sense of urgency or may have spelling errors to circumvent spam filters.
- The website login process is modified by adding a pop-up screen requiring the user to enter credit card or other sensitive information to continue.
- The website may appear to originate from the correct website address with legitimate certificate information. This page may be generated by malware installed on the local computer and not from the online banking site. This malware was most likely installed from an open email attachment or a compromised website viewed on the infected computer.
- Even if you don't enter your personal data, by clicking on a link embedded in a fraudulent email, you may inadvertently download tracking software or viruses that track your keystrokes to gain sensitive information.
What To Do
Our online banking site will not ask our customers to enter personal or account information during the login process or for any online banking pages where the information requested is not relevant to the transaction. Customers should not enter sensitive data if they are prompted to do so. Also, any system accessing online banking should have anti-virus and anti-malware installed, with all software definitions up-to-date.