While online banking is safe, as a general rule you should always be careful about giving out your personal financial information over the Internet. Review the following tips to protect your personal information while using the Internet.
- Computer Security
On April 8, 2014 Windows XP will no longer be supported by Microsoft. If you are using a computer running Windows XP to access Online Banking, this increases the possibility that your online banking credentials may be compromised due to a security vulnerability. This means that for customers still using Windows XP and Internet Explorer 8, Microsoft will no longer develop security patches to counter the exploits used by hackers or malicious software developers. To ensure your information stays secure, you are encouraged to use a computer running a supported operating system and a supported web-browser. All customers should load recommended security patches or updates and maintain an up-to-date antivirus scanning software on all computers accessing Online Banking.
Currently Supported Web Browsers:
Explorer Versions 9, 10, 11
Currently Supported Operating Systems:
Please contact Microsoft or Apple to ensure your operating system is still supported:
Any Windows operating systems still supported by Microsoft
Any Apple operating systems still supported by Apple
Currently Supported Adobe:
Adobe Versions 9, 10, 11
Important Information About the Heartbleed Bug:
You may have recently read about a newly identified security weakness in the standard encryption technology used by the majority of companies to secure Internet communications. Inland Northwest Bank has been working diligently to verify that all Bank systems are either unaffected or promptly patched. We can confirm that our website and online banking are secure. We recommend that you change your password for online banking and for other non-bank websites you may use. You should also consider using different passwords for the various systems or websites you access over the Internet.
- Business Security Training
INB is committed to making online banking safe and secure. To help you stay informed and protected, we have provided some business training modules about online security and risk management. Please click here to access the training modules.
- Identity Theft
Phishing typically involves an attacker sending an email that appears to be generated from a legitimate company with a link to an imposter website designed to look like the company's official website. The imposter website will then trick recipients into providing sensitive information.
Inland Northwest Bank, as a general rule, does not send email to customers outside our secure mail service. If you receive an email from INB and question its legitimacy, contact us at 1-888-509-7922 to authenticate the message.
How To Tell
The following are general indicators of a phishing attack:
- The email has a sense of urgency or may have spelling errors to circumvent spam filters.
- The website login process is modified by adding a pop-up screen requiring the user to enter credit card or other sensitive information to continue.
- The website may appear to originate from the correct website address with legitimate certificate information. This page may be generated by malware installed on the local computer and not from the online banking site. This malware was most likely installed from an open email attachment or a compromised website viewed on the infected computer.
- Even if you don't enter your personal data, by clicking on a link embedded in a fraudulent email, you may inadvertently download tracking software or viruses that track your keystrokes to gain sensitive information.
What To Do
Our online banking site will not ask our customers to enter personal or account information during the login process or for any online banking pages where the information requested is not relevant to the transaction. Customers should not enter sensitive data if they are prompted to do so. Also, any system accessing online banking should have anti-virus and anti-malware installed, with all software definitions up-to-date.